Housekeeping Attendant

Job description / Role

Employment: Full Time

Company description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job description

We are seeking a dedicated and detail-oriented housekeeping attendant to join our team in Dubai, United Arab Emirates. As a housekeeping attendant, you will play a crucial role in ensuring our guests enjoy a clean, comfortable, and welcoming environment during their stay.

Responsibilities:

• Clean and maintain guest rooms, public areas, and other assigned spaces to the highest standards of cleanliness and hygiene
• Respond promptly and efficiently to guest requests and concerns
• Restock guest room supplies, including toiletries, linens, and amenities
• Properly handle and store cleaning equipment and supplies
• Report any maintenance issues or safety hazards to the appropriate department
• Collaborate with team members to ensure seamless operations and guest satisfaction
• Maintain guest privacy and security of personal belongings
• Adhere to all hotel policies, procedures, and safety guidelines
• Participate in regular training sessions to enhance skills and knowledge
• Assist with special cleaning projects or deep cleaning tasks as needed

Qualifications

Requirements:

• Warm and friendly personality with a genuine desire to provide exceptional guest service
• Previous housekeeping experience in a hotel or similar environment preferred
• Excellent attention to detail and strong organizational skills
• Ability to anticipate and proactively address guest needs
• Efficient time management skills and ability to prioritize tasks
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Basic English communication skills, both verbal and written
• Flexibility to work various shifts, including weekends and holidays
• Team player with a positive attitude and willingness to collaborate
• Knowledge of proper cleaning techniques and safe handling of cleaning chemicals
• Familiarity with local cultural norms and customs in Dubai
• High school diploma or equivalent (preferred)

Additional information

Ennismore brings together talented teams from unique brands to create a culture that is entrepreneurial and purpose-driven in everything we do. We're the fastest-growing lifestyle hospitality company, and we're not slowing down. We're expanding into new countries and cities, creating exciting opportunities.

Inspiring discovery

Our purpose is to inspire discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Inclusive culture

Our culture is purpose-driven, dynamic, and inclusive which puts our community at the heart of everything we do. We're open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

Global perks

Being part of the Ennismore family comes with some incredible perks, including everyone's favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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