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Mandarin Oriental Hotel Group Limited-Dubai
to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
• Work as part of the team and assist other colleagues if required.
• Support other outlets and banquet if requested by superiors.
• Attend...
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Mandarin Oriental Hotel Group-Dubai
Responsibilities include:
• Understanding and complying with all corporate and hotel policies and standard operating procedures.
• Ensuring all business activities adhere to the MOHG Code of Conduct and relevant laws and regulations.
• Supporting all learning...
Mandarin Oriental-Dubai
Manager and Accounting Department.
9. Establish a good working knowledge of the hotel outlets and products.
10. Ensure customer satisfaction from arrival to departure in accordance with MOHG Legendary Quality Experiences (LQEs), MOHG Pillars...
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Mandarin Oriental Hotel Group Limited-Dubai
access.
• Understand guest inquiries and provide responses.
• Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA...
Mandarin Oriental Hotel Group Limited-Dubai
including the MOHG Code of Conduct, and comply with laws and standards (LQE, MOQA, Forbes).
2. Support learning and development activities, uphold Safe, Sound, and Sustainable practices, and follow the MOHG Social Media Policy.
3. Protect guest...
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Mandarin Oriental Hotel Group-Dubai
the monthly P&C newsletter, The P&C Insider.
• Prepare presentations (e.g. Townhall)
• P&C Branding; collaborate with MOHG Internal Communications Coordinator to ensure MODUB s social media presence (LinkedIn).
• Assist with communication, interpretation...
Mandarin Oriental Hotel Group Limited-Dubai
Manager.
Responsibilities include:
• Understanding and complying with all corporate and hotel policies, SOPs, and the MOHG Code of Conduct; supporting learning and development activities.
• Ensuring consistent adherence to LQE and Forbes standards...
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Mandarin Oriental Hotel Group Limited-Dubai
with the applicable MOHG Legendary Quality Experiences (LQEs) standards.
• Create WOW moments to surprise and delight in-house guests.
• Handle all guest complaints and comments relating to the department tactfully.
• Greet any VIP guests during the night or early...
Mandarin Oriental Hotel Group-Dubai
Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
• Have a natural, warm smile and a friendly and passionate approach...
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Mandarin Oriental Hotel Group Limited-Dubai
meetings as scheduled.
• Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours.
• Ensure that MOHG’s grooming and appearance standards are implemented and maintained always to reflect...
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Mandarin Oriental Hotel Group Limited-Dubai
satisfaction in line with MOHG Legendary Quality Experiences (LQEs), MOHG Pillars, and MOQA service standards.
• Work collaboratively as part of the team and assist colleagues as needed.
• Support other outlets and banquets if requested by superiors.
• Attend...
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Mandarin Oriental Hotel Group-Dubai
experience and revenue.
7. Processing payments, including MOHG Gift cards and other methods.
8. Ensuring dishes meet hotel standards and food specifications.
9. Handling utensils and equipment properly, and assisting with stock management.
10. Updating...
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Mandarin Oriental Hotel Group Limited-Dubai
satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
• Have a natural, warm smile and a friendly and passionate approach towards guests.
• Create...
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Mandarin Oriental Hotel Group Limited-Dubai
food safety standards set by Mandarin Oriental Hotel and comply with UAE regulations.
• Ensure customer satisfaction in accordance with MOHG Legendary Quality Experiences (LQEs), MOHG Pillars, and service standards of MOQA.
• Work as part of the team...
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Mandarin Oriental Hotel Group Limited-Dubai
Processing MOHG Gift cards and other non-cash payments.
• Billing and cashiering according to hotel standards.
• Presenting dishes in compliance with hotel standards and specifications.
• Conserving outlet equipment and utensils properly.
• Assisting in stock...
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