Call Center Manager Jobs in Sharjah
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Search Results - Call Center Manager Jobs in Sharjah
VaporVMSharjahfounditgulf.com
Job Description
Position Summary
The Call Center Agent acts as the first point of contact. The role is responsible for receiving, documenting, and managing all support inquiries, incidents, and service requests through the ServiceNow IT Service...
PULSESharjah
to customer satisfaction, possess exceptional communication skills, and are adept at resolving issues in a professional and efficient manner. The successful candidate will be detail-oriented, empathetic, technologically proficient, and capable of managing...
Dicetek LLCSharjah
onboarding, cases, complaints, service requests, call center scripts, and lead management—operate effectively and consistently with Islamic banking rules and operational requirements. Key ResponsibilitiesExecute test cases for CRM modules, integrations...
PULSESharjah
Measure and evaluate training effectiveness using qualitative and quantitative methods and adjust programs to improve impact
• Collaborate with managers and stakeholders to align training initiatives with operational goals and service performance metrics...
DicetekSharjah
across all CRM modules—including Customer 360, Lead Management, Complaints, Case Management, Relationship Management, Onboarding, and Workflow Integrations with Islamic core banking platforms (T24, AML, OFSAA, ECM, Digital Channels).
The UAT Test Lead...
PULSESharjah
to customer satisfaction, possess exceptional communication skills, and are adept at resolving issues in a professional and efficient manner. The successful candidate will be detail-oriented, empathetic, technologically proficient, and capable of managing...
MindtelDubai, 13 km from Sharjahappcast.io
Job Summary (List Format) NOC & Call Center Manager
• Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations.
• Ensure continuous IT service uptime and high-quality end-user support.
• Oversee...
Alba CorporationDubai, 13 km from Sharjah
Analyze call center metrics to identify trends and implement process enhancements.Collaboration & CommunicationServe as the communication bridge between frontline agents and senior management. Coordinate with other departments (e.g., IT, sales, logistics...
VaporVMDubai, 13 km from Sharjahfounditgulf.com
Job Description
We are seeking an experienced and results-driven NOC & Call Center Manager to lead and integrate our 247 Network Operations Center (NOC) and Customer Call Center operations. This leadership role is responsible for ensuring high...
American Hospital DubaiDubai, 13 km from Sharjahappcast.io
collaboration, and continuous learning.
Qualifications
• Bachelor's Degree in Communications or realated field.
• Diploma or other educational certificate in Call Centre Management/Operation preferred.
PROFESSIONAL EXPERIENCE:
• Minimum of five (5) years...
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