Call Center Manager Jobs
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Search Results - Call Center Manager Jobs
Alba Corporation-Dubai-
A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement.
The ideal candidate...
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Mindtel-Dubai-appcast.io-
Job Summary (List Format) NOC & Call Center Manager
• Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations.
• Ensure continuous IT service uptime and high-quality end-user support.
• Oversee...
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Alba Corporation-Dubai-
improvement.
• Analyze call center metrics to identify trends and implement process enhancements.
Collaboration & Communication
• Serve as the communication bridge between frontline agents and senior management.
• Coordinate with other departments (e.g...
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ADNEC Group-Abu Dhabi-
A customer service leader in the UAE is seeking an experienced Call Centre Manager to oversee operations and enhance customer experience across venues. The role demands 8–10 years in call centre management, with 3–5 years in leadership.
Key duties...
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American Hospital Dubai-Dubai-appcast.io-
collaboration, and continuous learning.
Qualifications
• Bachelor's Degree in Communications or realated field.
• Diploma or other educational certificate in Call Centre Management/Operation preferred.
PROFESSIONAL EXPERIENCE:
• Minimum of five (5) years...
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Concentrix-Dubai-
A leading global customer experience company is seeking an Operations Manager to oversee Team Leaders in a call center environment. The role includes coaching and developing staff, ensuring service level agreements are met, and maximizing revenue...
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SupportFinity™-Dubai-appcast.io-
A premier hospitality provider in Dubai is seeking an Operations Manager for Reservations and Call Center. The successful candidate will oversee the complete performance of reservations and call center operations, ensuring exceptional guest...
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Concentrix Corporation-Dubai-
A leading global service provider is seeking an Operations Manager for luxury retail and call center operations in Dubai. This role involves coaching and supervising Team Leaders to achieve Client Service Level Agreements and financial goals...
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ACOUP Employment Services-Dubai-
A leading BPO service provider is seeking a Business Development Manager to drive sales and growth across their BPO and Call Center division. The role requires strong experience in BPO and call center solutions, with responsibilities including...
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Kavak GCC-Dubai-appcast.io-
Process Improvement
Identify opportunities for improving call center processes and workflows to enhance efficiency and customer experience. Collaborate with the call center manager and other stakeholders to implement system improvements or new...
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Convergys-Dubai-
A global technology services provider is seeking an Operations Manager for luxury retail and call center operations in Dubai. The role involves coaching team leaders, analyzing service level agreements, and ensuring financial targets are met...
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EmiraTalent-Sharjah-appcast.io-
A leading IT & Security firm in Sharjah is seeking a Call Centre Team Lead/Manager to oversee and enhance call centre operations. Responsibilities include managing a team, setting performance goals, implementing quality assurance programs...
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Al Sahraa Recruitment Services-Abu Dhabi-
OverviewJob Title: Fleet Call Center Supervisor Division: Operations Direct Reporting to: Transport Operation Manager Work Location: Abu Dhabi Salary: AED per month full packagePurpose As a Fleet Call Center Supervisor your main responsibility...
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Hilton-Dubai-
A luxury hotel chain in Dubai is seeking a Telephone Operator Supervisor to lead its Call Centre department. This role involves ensuring the highest level of luxury service, training the team on service standards, and managing guest queries...
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XAD Technologies-Dubai-
and standard services in various areas, including Telecommunication, IT Networks, Managed Services, Staff Outsourcing, Fleet Management, and Security, Xad has been serving clients since 2006. The company is ISO, OHSAS, and NOKIA certified.
We are an equal...
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