Demand And Supply Planning Lead

Job description / Role

Employment: Full Time

• Lead and manage the S&OP process, aligning demand and supply plans to ensure business objectives are met.
• Collaborate with sales, marketing, production, and finance teams to create a robust and accurate S&OP plan.
• Conduct monthly S&OP meetings, presenting forecasts, supply plans, and key recommendations to Supply Chain Director.
• Develop and implement demand forecasting models based on historical data, market trends, and customer insights to ensure accurate demand projections.
• Monitor demand patterns and make adjustments to forecasts in alignment with sales, marketing and warehouse teams.
• Coordinate with sales and marketing teams to incorporate promotional campaigns and new product launches into forecasts.
• Lead the development of the supply planning strategy, ensuring a balance between inventory levels, holding capacity and customer demand.
• Manage inventory levels to minimize stockouts and excess inventory, optimizing warehouse space and reducing costs.
• Collaborate with procurement manager to ensure on-time delivery.
• Oversee order fulfilment processes and identify areas for improvement to enhance service levels.
• Work closely with procurement, logistics, production, and finance teams to ensure seamless communication and alignment of supply chain operations.
• Maintain strong relationships with key suppliers to ensure continuity of supply, cost optimization, and quality standards.
• Provide strategic recommendations to senior management based on demand and supply trends.
• Identify and drive continuous improvements in supply chain processes to enhance efficiency, reduce lead times, and improve customer satisfaction.
• Implement best practices in demand and supply planning to achieve operational excellence.
• Prepare and present detailed demand and supply planning reports to Supply Chain Director.
• Analyze performance data to assess the effectiveness of forecasting, planning, and inventory management processes.

Requirements:

• Education: MBA in Supply Chain Management, Business Administration, or related field.
• Certifications: CISCP, CPM, or similar certifications in supply chain management and planning.
• Minimum of 10 years of experience in demand and supply planning, with at least 5 years in the FMCG sector (both food and non-food).
• S&OP Expertise: Proven experience in managing and executing the S&OP process, with a deep understanding of its role in aligning business strategy with operational execution
• FMCG (Food and Non-Food), Hygiene and Chemicals Industries
• Excellent command on English (Arabic would be an advantage.)
• Proficient in Demand forecasting, Inventory management, and Supply Planning tools/ software.
• Proficient in MS-Excel, MS-Powerpoint, and Power-BI
• Knowledge of ERP systems (Microsoft Business Central, SAGE, Oracle Net-Suite, or Odoo)
• Good communication and negotiation skills
• Strong Analytical and Problem-solving skills

About the Company

Dhofar Global is a regional key player in hygiene and public health solutions. The company is on a transformation journey to expand its product portfolio and geographic reach to serve customers across borders and industries while maintaining its positioning as a trusted partner in delivering sustainable solutions that enhance lives and lifestyles.

Dhofar Global serves organizations in the United Arab Emirates, Oman, and Qatar, ranging from hotels to restaurants, catering suppliers, corporate businesses, cleaning and facility management, to companies in petroleum, aviation, telecom, automotive, healthcare, wellbeing and wellness, and much more.

The company is a pioneer in e-commerce and provides comprehensive e-services, designed to empower organizations by simplifying their sourcing lifecycles while fostering meaningful relationships and enabling informed decisions. Its state-of-art e-services allow customers to:

• Streamline their operations.
• Save time, energy, and money by accessing all necessary information through a single, user-friendly platform and dashboard.
• Seamlessly manage orders with personalized product suggestions, exclusive online discounts and promotions, tailored product searches, and customized pricing through quotation requests.
• Effortlessly oversee every aspect of their orders, from data collection and placement to automation, shipment tracking, and payment monitoring along with real-time inventory management for efficient stock tracking, preventing overstocking or shortages.

Dhofar Global believes that its human resources are its most valuable asset and is proud of the unwavering loyalty of its teams providing the best customer service in the industry.

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