Business Operations Associate

Job Description

Company: GoStride Ventures

If you are organised, a strong communicator, and eager to learn how companies run day-to-day, we want to hear from you.

Key Responsibilities:

Performance Reporting:

• Prepare regular performance reports and summaries for the founder.
• Track key metrics and present insights in a clear, structured format.
• Support data-driven decision-making through consistent reporting.

Project Coordination:

• Coordinate ongoing projects by managing timelines, tasks, and stakeholders.
• Ensure deliverables are on track and communicated across teams.
• Follow up on action items to keep projects moving forward.

Client Communication:

• Manage inbound and outbound communication with clients and prospects.
• Respond to enquiries professionally and follow up in a timely manner.
• Maintain organised records of client interactions and next steps.

Training Support:

• Deliver pre-built training modules to staff and ensure consistent execution.
• Monitor completion and quality of training across teams.
• Support internal knowledge-sharing and onboarding activities.

Administrative Duties:

• Assist with day-to-day operational tasks across the businesses.
• Maintain a well-organised workflow and help improve processes over time.
• Collaborate with team members to ensure smooth daily operations.

Requirements:

• 1 to 2 years of work experience in a professional role.
• Previous experience in a startup or small business environment.
• Exposure to marketing, sales, or operations in any capacity.
• Background in teaching, training, or client-facing work.
• Exceptional written and spoken English communication skills.
• Strong organisational abilities and attention to detail.
• Proficient in Microsoft Office Suite and comfortable learning new tools quickly.
• Ability to multitask and prioritise effectively in a fast-paced environment.
• Coachable mindset, open to feedback and eager to learn.

Benefits:

• Competitive salary based on experience.
• Direct mentorship from the founder across multiple business functions.
• Exposure to different industries and business models in one role.
• Clear growth path as you build skills and take on more ownership.

How to Apply: If you are an ambitious early-career professional ready to grow with us, please email the following to [Confidential Information]es:

1. Your updated CV.
2. A detailed cover letter highlighting your relevant experience.
3. A 2-minute video introducing yourself and explaining why this role interests you.

• Applications without the video will not be reviewed.
• Only shortlisted candidates will be contacted for an interview.