Customer Service Executive
Qureos Dubai
Job description / Role
Employment: Full Time
Location
Remote (India-based candidates preferred)
Salary
u20b915,000 - u20b920,000 per month and incentives
Languages Required
Telugu, Kannada, and Hindi
Job Type
Full-time
Shifts- hour rotational (Day & Night)
Freshers can also apply!
Job Overview
Weu2019re hiring a Customer Service Executive to join a fast-growing online gaming company. If youu2019re enthusiastic, reliable, and passionate about delivering top-tier support and youu2019re comfortable working remotely in a structured environment, weu2019d love to hear from you!
Key Responsibilities- Handle customer queries via chat and phone (inbound & outbound)
- Assist players with account, deposit, withdrawal, and gameplay-related issues
- Adhere to SOPs and company protocols
- Maintain accurate records and update internal systems
- Use Excel for data tracking and basic reporting
- Deliver timely, professional, and empathetic customer service
- Previous customer support experience (gaming experience is a bonus)
- Fluent in Telugu, Kannada, and Hindi
- Comfortable using Excel (basic formulas and data entry)
- Willingness to work 12-hour rotational shifts, including nights and weekends
- Strong self-discipline and time management
- Own laptop and desktop
- 100% remote role
- Immediate joiners preferred
Company Industry: Media & Entertainment
Apply Now
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