Information Technology Specialist
Job Description
The ideal candidate is someone with a passion for IT and a desire to contribute to innovation within a dynamic financial services company. Do you possess a strong foundation in IT support and a keen eye for detail
In this pivotal role, you&aposll play a key role in supporting our technology infrastructure and ensuring seamless operation of our IT systems. You&aposll collaborate with a talented team of IT professionals and business users to deliver reliable and efficient IT solutions.
Requirements :
- Provide technical support to internal users, resolving hardware, software, and network issues.
- Install, configure, and maintain a variety of IT equipment (desktops, laptops, printers).
- Troubleshoot and diagnose technical problems, implementing effective solutions.
- Manage user accounts, permissions, and access controls within IT systems.
- Assist with software updates, installations, and configuration.
- Monitor system performance and identify potential issues for proactive resolution.
- Document technical procedures and solutions for future reference.
- Participate in the implementation and maintenance of new IT systems and technologies.
- Maintain a strong understanding of information security practices and ensure data confidentiality.
- Adhere to established IT policies and procedures.
Qualifications:
- Minimum of 2-3 years of experience as an IT Specialist or similar role.
- Bachelor&aposs degree in Information Technology, Computer Science, or a related field (a plus).
- Strong understanding of IT hardware, software, and networking concepts.
- Proficiency in troubleshooting and diagnostics tools.
- Excellent communication, collaboration, and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and analytical skills.
- Strong organizational skills and time management abilities.
- A valid UAE driving license is a plus.
- Fluency in English and Arabic is a strong asset.
Ready to embark on a rewarding career in IT and make a significant impact in the financial services sector We encourage you to apply! Please submit your CV and a cover letter outlining your suitability for the role and relevant IT support experience.