Credit Controller - Digital Agency

Job Description

What You&aposll Do:

• To establish and enforce clear policies and procedures that govern contracting, invoicing, and payment of customer accounts, to include: o To issue all new invoices on a timely basis each month
• To minimize the level on accrued (uninvoiced) revenue by following up regularly with client services team to get client contracts in place and LPOs issued
• Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices
• Negotiate payment plans and settlements with debtors, including fixing terms and conditions
• Make notifications in client accounts of interactions, such as payments or purchasing activities
• Reply promptly to client questions and concerns received by voicemail or via written communication o Establish and Initiate escalation procedures against debtors who evade or refuse repayment according to the terms and conditions
• Process unrecoverable debts, as in the case of bankruptcy, to be written off and archived
• Arrange for account statements to be forwarded to clients each month, updating records when necessary ithin a period of one month after the project is completed and any kind of margin deposit is refunded.
• To regularly report to the FD/CFO on collections, AR and Accrued aging and bank guarantees