Asset Management Operations Manager

Job description / Role

Finance, Investment & Asset Management

Duties & Responsibilities:

• Will work collaboratively with other members of the Asset Management teams, Global Lines of Businesses, Functions and DBS to ensure market competitive AM operations and overall client service excellence for AM MENA.
• Support in the preparation of due-diligence reports of service providers and provide backup support to the Investment Manager with regards to fund management.
• Plan, coordinate and manage the business contingency planning and reporting for the UAE Branch.
• Responsible for overseeing the infrastructure and IT support provided by various parts of the HSBC Group that may impact fund management operations.
• Ensure effective relationships with key stakeholders both within and external to HSBC.
• Ensure that all operational processes relevant to the AM Branch are documented and conducted in compliance with all laws, rules, regulations and procedures, in accordance with best market practice.
• Ensure that control activities relevant to the role are consistent with Group standards and regulatory requirements.
• Support the processes relating to internal and external audits and regulatory inspections, including ensuring that all identified issues are addressed in accordance with expected deadlines and group control requirements.

Requirements

Qualifications & Experiences:

• Graduation degree is required to secure a UAE visa and work permit.
• Seasoned professional with a technical understanding of middle/back-office operations, ideally within a global financial services organization and/or asset management company.
• Thorough understanding of the operational cycle of fund management, including the interactions with key parties such as fund administrators, custodians and transfer agents.
• Familiarity with the investment management process and oversight of funds.
• Knowledge of technology applications and system integrations, and how they improve workflow efficiency in the context of fund management.
• Experience in the preparation of due diligence reports and dashboards to enable operational efficiency.
• Experience with asset management products is ideal.
• Understanding of operational risks and controls within a middle/back-office operations environment.
• Proven ability to promptly manage system and process shortcomings to mitigate impact to customer experience.
• Experience working in a complex matrix environment.
• Proven ability to proactively and constructively engage with senior management, clients, regulators, auditors and service providers.

Under the new labour law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees). Hence, in line with the term of the work permit, a four years' contract would be issued.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

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