Downhole Field Services Manager
Job Description
JOB PURPOSE
Develop and manage the service activity offered for the oil and gas downhole applications. Be the subject matter expert within FPI worldwide ensuring the level of services provided are in line with the oil and gas industry best practices
KEY ACCOUNTABILITIES
Technical Subject Matter Expert Field service Downhole
Ensure the Field Service procedures used for the installation of FPI downhole products are well optimised considering the customer field environment.
Liaise with PID downhole product experts to update the procedures when required.
Manage the reporting of the downhole field service jobs. Ensure all activities are documented by site Supervisors, Site QC and Site HSE (when applicable) personnel to meet company and audit requirements.
Support the field service teams for technical matters related to the field inspection of downhole products.
Support the QA/QC team for customer claims and investigations related to field service activity
Validate and publish periodical lessons learned and best practices related to field service activity
Confirm the compatibility of running tools and accessories with fiberglass pipes.
Competency management of the downhole Field Service manpowe
rManage the competency level of the field service engineers- Develop a training program to qualify the field service engineers
- .Assist the recruitment of new field service engineers for downhol
- eEnsure meeting the costumer service level expectation
Coordinate the downhole Field service activi
- tyLiaise with the local sales teams to monitor the needs for field service engineer
- s.Ensure sufficient manpower is available to support the development of the downhole activity in all the geo market
- s.Liaise with the local field service manager to optimise the use of existing resource
- s.Organise when needed with the respective field service managers, the temporary allocation of a field service engineer outside his geographical perimete
- r.Manage the reporting of the service activity for downho
Development of service activ
- ityCapture the needs for any new services and develop solutions with the support of the required departme
- nt.Support the sales teams worldwide to promote our service portfolio developing the proper value proposit
- ionEstablish and review SOW of service contracts as nee
- HSEComply with relevant safety, quality and environmental control procedures and instructio
- ns.Report unsafe acts, incidents, or safety violatio
- ns.Develop a safety culture by ensuring all staff comply with HSE policies and procedur
- es.Participate in QHSE audits, incident reporting, customer claim investigation, and review of QHSE performances as requir
- ed.Ensure all the field service teams deliver the same level of quality worldwi
- de.Encourage the field service teams to share and develop best practic
SPAN OF Communica
- tionInternal: Field service managers, PID, Projects, Market Development, Technical sales and Sales managers, Production and QC Departm
- entsExternal: End Users, Service Providers, Contractors, Subcontractors, Third Party Inspec
Job relevant information (boundaries & decision-making autho
rity)Allocate manpower and activities at
site.Required Qualifica
tions:Preferably Mechanical or Petroleum En
gineerPreferred Expe
- rience:5 to 10 years of managing Drilling & Workover Services operations (Tubular Running Services), including resources allo
- cation.Minimum 5 to 10 years of Drilling & Workover Services (Tubular Running Services) operation
- Skills:Strong experience in Drilling and Workover operations and s
- ervice.Strong experience in Tubular Running Service
- (TRS).Fair experience in fiber glass pipe manufacturing and instal
- lation.Commercial mindset to capture and develop new service
needs.