Senior Relationship Manager

Job Description

Relationship Manager – Europe Emirates Group (EEG)

Dubai | Full Time | Corporate Services | High Performance Commercial Environment

This Is Not an Admin Role. This Is a Revenue-Generating Commercial Position.

Europe Emirates Group (EEG) is one of the UAE's leading corporate services groups with more than 25 years of operations and over 80,000 company incorporations completed across the UAE.

We specialise in:

• UAE Business Setup & Licensing
• Residency & Immigration Solutions
• Banking Introduction & Assistance
• Accounting & Tax Compliance
• Corporate Structuring & Advisory
• Ongoing Corporate Services

As part of our continued expansion, we are growing our Relationship Management Division and are seeking commercially driven professionals capable of managing, retaining, and growing high-value client portfolios.

The Role

As a Relationship Manager, you will manage an active portfolio of UAE corporate clients while identifying opportunities to support clients through additional services, compliance solutions, operational improvements, and strategic business support.

You will work closely with clients across:

• Licence renewals
• Residency renewals
• Banking support
• Accounting & tax services
• Corporate compliance
• Administrative support solutions
• Value-added corporate services

This is a fast-paced, target-driven commercial environment requiring urgency, professionalism, strong communication skills, and the ability to build trust with business owners and decision-makers.

Consultative Relationship Management

This is not a sales for the sake of sales environment.

Relationship Managers are expected to identify genuine client requirements, compliance exposures, operational risks, structural weaknesses, and growth opportunities within a client's business and provide suitable solution-based servicesaccordingly.

Upselling within Europe Emirates Group is conducted professionally and ethically, with recommendations based on real business need, operational value, compliance requirements, efficiency improvements, or long-term structural advantage.

The objective is to build long-term trusted client relationships while delivering commercially valuable solutions that genuinely support the client's business operations and growth.

Performance Expectations

This is a KPI-driven commercial role with clear accountability and measurable performance standards.

Performance expectations include:

• Strong commercial performance and revenue contribution
• High levels of activity, urgency, and execution
• Consistent client engagement and follow-up
• Strong Salesforce CRM discipline and pipeline management
• Accurate activity tracking and opportunity management
• Professional communication and presentation standards
• Full accountability for individual performance and results

This role is suited to professionals who perform well in structured, high-performance environments and who take ownership of results.

What We Are Looking For

We are looking for commercially minded professionals who understand how to build relationships, manage clients professionally, and generate revenue through genuine business solutions.

The ideal candidate will possess:

• Strong communication and relationship management skills
• Commercial confidence dealing with business owners and decision-makers
• The ability to identify operational, compliance, and growth opportunities within client portfolios
• A consultative and solution-based approach to client management
• High levels of urgency, accountability, professionalism, and follow-through
• Strong organisational and Salesforce CRM management capability
• The ability to operate in a KPI-driven environment
• Confidence handling objections, negotiations, and commercial discussions
• A resilient, positive, and commercially focused mindset

Experience using Salesforce CRM or similar enterprise CRM systems is advantageous.

Experience within corporate services, banking, finance, insurance, telecoms, real estate, SaaS, hospitality, or other client-facing commercial sectors is advantageous.

UAE market experience is beneficial but not essential for strong candidates with proven commercial capability.

Compensation & Earning Potential

This position offers a competitive fixed salary together with a highly aggressive commission structure designed to reward strong commercial performance.

Our Relationship Managers operate on approximately AED 50,000 monthly OTE (On-Target Earnings) packages, with top performers significantly exceeding this level through consistent execution and portfolio growth.

This is a performance-driven environment where earnings are directly linked to productivity, commercial capability, client management, and revenue generation.Top performers within the division consistently generate monthly earnings substantially above standard market salary levels.

• One of the strongest corporate services platforms in the UAE
• Existing client portfolio and inbound opportunities
• Full operational and management support
• Structured systems and Salesforce CRM infrastructure
• Career growth and leadership opportunities
• High earning potential for strong performers
• Professional Dubai office environment

Important

This is a serious commercial role for serious professionals.

Passive account managers, low-urgency profiles, and individuals uncomfortable with targets, KPIs, accountability, or commercial pressure will not succeed in this environment.

We are building a team of highly professional, commercially capable Relationship Managers who can manage client relationships properly while delivering measurable business results.

Application Process

To apply, please send us:

• Your updated CV
• Current location
• Notice period

In addition, as this is a client-facing commercial role, applicants are also required to submit a short 1–2 minute video introduction so we may assess communication skills, professionalism, confidence, and overall presentation.