Key Account Manager - IMEA (Korean/ Chinese Speaking) - Dubai

Job Description

• ( )
• / ( )
• IMEA / ( )
• - .( , ,
• - SOP, , , KPI , , / KAM
• QBR/MBR
• region IMEA KAM/
• - .(IMEA ,
• , P&L /
• ,
• /
• 8 KAM
• (Ocean, Air and Contract Logistics)
• - (Product Logistics, Air & Ocean, Ground & Rail and Contract Logistics)
• - ,
• ,
• - ,
• - (/

• - () : ,
• , , ,

• CEVA . CEVA .

Regional Key Account Manager IMEA

YOUR ROLE

The Regional Key Account manager's responsibility is to acquire, manage and grow business with defined Korean and Chinese clients in specific industry segments (EPC / Oil & Gas) within the IMEA region

• Manage and grow (volume & profitability) a portfolio of assigned regional key customers in all commercial aspects
• Responsibility for business retention and growth targets (financial & volume) within the assigned vertical market in IMEA, across all logistics/transport modes
• Identify, pursue and close new business opportunities with existing regional accounts
• Lead the business acquisition, solution design, implementation and development of new defined multinational customers within specific industry segment
• Maintain and expand relationship with client's management and logistics teams
• Manage KAM fundamentals such as SOPs, billing topics, reporting, operation and customer KPI monitoring, contract management, Account mapping/Key Account Development Plan etc
• Prepare and manage customer QBRs/MBRs professionally and support improvement initiatives for client's supply chains
• Support and guide IMEA country management and KAM/Sales teams in managing and developing global and regional key account business successfully
• Cooperate and ensure information exchange with local and global key account teams
• Ensure close communication and alignment on strategy, target development and achievement with relevant IMEA countries and product teams
• Facilitate a close, customer-focused collaboration with products, P&L owners and country sales / Route Development teams
• Foster mentoring, coaching and motivating sales staff

• Relevant Bachelor and/ or Master's degree or equivalent
• Minimum 8 years of experience in business with specific exposure to Sales and KAM
• Detailed knowledge of logistics services (Ocean, Air and Contract Logistics) and understanding of supply chain management in specific industry segments
• High degree of work flexibility and willingness to travel
• Detailed knowledge of logistics services (Project Logistics, Air & Ocean, Ground & Rail and Contract Logistics) and understanding of supply chain management in specific industry segments
• Outstanding interpersonal competencies, and cultural sensitivity
• Strong business acumen, result-focused business approach
• Excellent communication, mediation and presentation skills
• Focus on business development along with strong selling ability
• Positive and convincing attitude, as well as an empathetic, motivating personality
• Strategic and conceptual thinking with good problem-solving skills
• Ability to handle/manage conflicts with internal and external parties
• Ability to work both independently and collaboratively across cultures and geographies
• Very good command of English language (verbal/written
• Proven sales and operational track records( )
• Strong negotiations skills and experience with contracts and legal interfacing
• Evidence of strong performance in Behavioral Competencies (Strategic): Leadership
• Commercial Acumen, Customer Orientation, Teamwork, Analysis and Judgement
• Demonstrated experience in working with top management
• Ability and assertive power to convince people for a common goal, also against resistance and in difficult environments

WHAT DO WE HAVE TO OFFER

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer attractive package/ benefits and bonus scheme that includes medical insurance, life assurance and family benefits. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career