Service Advisor
Al Naboodah Commercial Group Dubai
Job Description
Position : Service Advisor
Qualification- Diploma/B.Tech
- 3-4 yrs in Heavy Commercial vehicle segment as Service advisor/Asst Service advisor
Roles & Responsibilities for Service Advisor:
- Act as the primary point of contact between customers and the service department for heavy commercial vehicles.
- Understand customer service requirements, vehicle issues, and provide timely updates on repair status.
- Coordinate with workshop technicians to ensure efficient job scheduling and timely vehicle repairs.
- Prepare and explain service estimates, job cards, and invoices to customers.
- Ensure high levels of customer satisfaction by addressing queries and resolving complaints professionally.
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Job Description
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Job description / Role
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