Retail Sales Assistant (Female's Preferred) - GMG

Job Description

About the Role

Freshers are welcome to apply!

Key Responsibilities

• Describe product features and benefits, demonstrating proper usage and handling.
• Educate customers about brand quality standards and product specifications.
• Assist customers in choosing the best-suited product range and answer queries to help them make informed purchasing decisions.
• Provide information on warranties, features, specifications, maintenance, and product care.
• Ensure excellent customer service by addressing customer needs and resolving or escalating complaints.

• Achieve sales targets through sales techniques, up-selling, and cross-selling.
• Maintain awareness of new product launches, promotional events, and sales.
• Ensure accurate promotions and pricing in line with company standards.
• Compute sale prices, apply discounts, and maintain sales records.
• Process cash, card, and credit payments, generating invoices and receipts.
• Accurately handle money transactions while operating as a cashier (if applicable).

• Follow store after-sales procedures, including repair and return policies.
• Adhere to loss prevention, inventory control, and company standard operating procedures.
• Assist in store merchandising, ensuring proper product placement and display.
• Maintain high housekeeping standards and follow store grooming etiquette at all times.

• Set performance goals with the reporting manager and actively work towards achieving them.
• Stay updated on product knowledge and brand information.
• Continuously develop interpersonal and customer service skills.

Qualifications & Skills

• High School Diploma or equivalent.

• 0 to 2 years of relevant experience in sales, customer service, or retail.
• Freshers are encouraged to apply!

• Proactive approach with a customer-first mindset.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team-driven environment.

Languages:

• Fluent in English (written and spoken).
• Arabic and Russian speakers are highly preferred

This is an excellent opportunity for individuals looking to kick-start or grow their career in retail. If you are a motivated team player with a passion for sales and customer service, we would love to hear from you! Apply now and be a part of our dynamic team!