Sales Assistant
Job description / Role
Employment: Full Time
Job description
We are seeking a motivated and polished Sales Assistant to support the membership acquisition and client relationship efforts of our exclusive private members club. The ideal candidate will play a pivotal role in driving member enrolment, assisting in events and tours, and ensuring a seamless experience from first contact through onboarding.
Key Responsibilities- Assist the Membership Manager in responding to leads, qualifying inquiries, and scheduling meetings or tours.
- Follow up with prospects via phone, email, and in-person to support conversion.
- Maintain a database of leads and update CRM tools consistently.
- Coordinate and attend sales events, member mixers, and networking activations.
- Prepare membership proposals, presentations, and welcome kits.
- Provide administrative support to the sales team, including reporting and client file upkeep.
- Liaise with marketing and concierge teams to support curated experiences for prospects.
- Conduct basic competitor research and market monitoring.
Requirements:
- 1–2 years of experience in sales, hospitality, or customer-facing roles.
- Excellent verbal and written communication skills.
- Highly organized with strong attention to detail.
- Fluent in English (additional languages a plus).
- Proficient in MS Office Suite and basic CRM systems.
- Professional appearance and demeanor suitable for luxury clientele.
- Previous experience in luxury hospitality, private clubs, or high-end real estate.
- Familiarity with CRM platforms such as HubSpot, Salesforce, or Zoho.
- Multilingual: Arabic, French, Russian, or Mandarin speakers preferred.
- Bachelor's degree in Business, Hospitality, or Communications.
- Existing network of high-net-worth individuals (HNWIs) or lifestyle concierge clients.
- Background in organizing VIP events or experiences.
- Charismatic and confident communicator.
- Discreet and trustworthy with sensitive client information.
- Self-starter with a collaborative spirit.
- Passion for luxury lifestyle, hospitality, and curated experiences.
Salary: AED 3,000 to 4,000 per month inclusive of fixed allowances.
About the Company
The Rufescent is the first and the largest “Members Only Club Hotel” in the Middle East. With over 160,000 sqft of active lifestyle spaces, rooms, extensive F&B, Spa & Fitness with ‘instagrammable stunning view of the Dubai Landscape’, The Rufescent is geared up to be the lifestyle and business destination of New Dubai.
Aptly located at the ‘Head of JLT’, The Rufescent is conceptualised by lifelong business club members, local businessmen, bankers and successful entrepreneurs focussed on game changing business creations, bridging gaps and focussing on life and business needs of the most discerning clients.
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