Senior Project Manager

Job Description

Overview

Location: Abu Dhabi

About Presight

Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.

The Opportunity

Presight is looking for a dynamic, self-motivated Senior Project Manager to serve as the primary business contact between Presight and its customerssupporting all initiatives and customer requests through astute account management, efficient projects & programs management and in-depth product knowledge.

Responsibilities

To shape the growth curve of Presight by being the hands-on point of contact in the conceptualization & development of cutting edge, next-gen analytics solutions for their international customer base. You will be responsible for the end-to-end delivery of projects & programs to the customer, through all deal phases.

• Ensure customer requirements and needs are clearly understood, met, and final delivery is made effectively on time.
• Serve as primary point of contact for any and all matters specific to customers and develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors by understanding their business needs and technical challenges.
• Use project management methodologies to provide milestones and timelines to set expectations with customer teams prior to beginning any new project initiatives.
• Take ownership of customer retention, sales, revenue generation, and project management activities.
• Ensure the solution environments remain operationally healthy while reducing cost and complexity with high levels of performance, security, scalability, maintainability, reusability, and reliability upon deployment.
• Accelerate customer adoption of Presight by leading the implementation journey.
• Engage customers in the development of reporting elements, scheduling, establishing guidelines, and setting milestones to measure success.
• Manage project timelines, milestones, migration goals and business transformation strategies, and ensure that all processes & procedures are executed within agreed timeframes at defined quality standards.
• Utilize technical acumen and drive technical discussions regarding incidents, trade-offs, and risk management.
• Provide detailed reviews of service disruptions, metrics, prelaunch planning, post-sales, and consultative expertise.
• Ensure that customer issues are dealt with in an efficient manner, following predefined escalation processes for any problems that may arise.
• Design and develop bi-weekly presentations called Demo for customers for General Manager, CTO and other stakeholders.
• Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.

Qualifications

Requirements:

• Master&aposs Degree in Artificial Intelligence, Business Analytics, Business Administration or related field.
• Minimum 12 years of experience in project management, solution/product delivery in an AI service organization or analytics platforms & technologies.
• Previous experience in IT or finance industry is a good to have.
• PMP certification from PMI - a must
• Arabic language is an added advantage

• In-depth market and domain knowledge
• A passion for constant improvement
• An innovative and creative approach to problem-solving
• Excellent communication skills

What We Look For

Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Presight community.

What Working At Presight Offers

Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.

Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.