[ref. o20872416] Dubai - Restaurant Manager
Job description / Role
Employment: Full Time
Position objective
A restaurant manager's primary role is to manage and control the day-to-day restaurant operations.
Key responsibilities- Ensure that front of house (FOH) and back of house (BOH) staff are familiar with the day's requirements.
- Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards.
- Responsible for coordination with all related parties during the pre-opening phase of the restaurant to ensure that the opening date is reached with full readiness of all aspects including staffing, training, stocking, menu, budgets, marketing plan, and all other aspects of operations.
- Ensure that all staff are treated fairly and with commonly accepted courtesy.
- Ensure that timetables, leave rosters, and attendance registers are up-to-date.
- Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage lists.
- Ensure that all communications between the restaurant and kitchen run smoothly.
- Ensure that all purchase orders have been delivered and stored.
- Responsible for the profit and loss statement of the restaurant.
- Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both floors.
- Manage the prompt, efficient, and courteous serving of food and beverage in the restaurant.
- Schedule working hours of all service staff, taking into consideration volume of expected business (reservations and timetables), and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of human resources.
- Ensure that all staff under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc.
- Order supplies and ensure that all stocks are ordered in the correct quantities, quality, and price.
- Manage all administration procedures and ensure that all documents are sent to the appropriate accounts department immediately for processing.
- Ensure that expenses are within budget limits.
- Manage the tips division.
- Control and manage the monthly inventory.
- Manage the day-to-day function of all restaurant employees, facilities, daily stock checks/stock takes, and sales.
- Ensure that all stocks are kept securely and under the correct conditions applicable to each type of commodity stored.
- Manage the daily briefing with the staff to ensure smooth running of the service sequences.
- Hold weekly meetings with the managing partner to ensure that operations are proceeding as expected and that any special arrangements are properly communicated.
- Responsible for the public relations and marketing activities and communication in order to maximize exposure, footfall, and sales revenues of both levels of the restaurant.
- Generate weekly, monthly, and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns, and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc.).
- Maintain the required standard of operational hygiene according to cleaning rotas at all times.
- Be aware of the restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same.
- Familiarize yourself with emergency exits and evacuation procedures.
- Achieve the budget by monitoring and controlling departmental operations, considering restaurant income and expenditure.
- On an ongoing basis, control and analyze departmental costs to ensure performance against budget; implementing corrective measures where necessary to produce positive business results.
- Comply with the company's corporate code of conduct.
- Familiarize yourself with the company values and model desired behaviors.
- Perform tasks as directed by management in pursuit of the achievement of business goals.
About the Company
The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.
Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.
Apply Now