[ref. i45556804] Sales Manager-3PL

Job Description

Job Purpose:

The position is responsible for achieving the revenue and profitability targets set for the Freight Forwarding and Logistics business. This is a profit center head role requiring full ownership of business growth, client development, and operational excellence in the GCC and international markets.

Key Responsibilities:

• Drive the overall revenue and profit targets for the Freight Forwarding & Logistics division.
• Manage the complete functioning of the profit center from Dubai.
• Develop and implement effective sales strategies to expand the customer base locally and internationally.
• Secure new customers while maintaining and nurturing relationships with existing clients.
• Conduct warehouse marketing activities, especially in the GCC countries.
• Demonstrate in-depth knowledge of Freight Forwarding, Logistics, and Supply Chain operations in both UAE and international markets.
• Handle sales activities with a clear focus on increasing revenue and improving profit margins.
• Ensure strong understanding and execution of 3PL and 4PL logistics services.
• Design and execute strategic plans to ensure a strong global presence.
• Maintain strong relationships with industry stakeholders including customers, vendors, partners, and competitors.
• Ensure maximum profitability of each new contract while adhering to agreed service levels and contractual terms.
• Stay updated on market trends through regular market research and client visits.
• Take complete ownership of end-to-end sales and marketing activities.
• Monitor and ensure high levels of customer service and satisfaction.
• Respond to all sales inquiries within 24 hours, whether domestic or international.
• Ensure compliance with all relevant legal, regulatory, and internal process standards.
• Provide weekly sales activity updates to the Executive Director / Head.
• Track, analyze, and report sales and marketing performance metrics to senior management.

Requirements:

• Proven track record in Freight Forwarding & Logistics sales and business development.
• Experience in warehouse marketing, especially in the GCC region.
• Strong understanding of 3PL/4PL logistics frameworks.
• Ability to develop strategic partnerships and close high-value deals.
• Excellent communication, negotiation, and client relationship management skills.
• Ability to work independently and lead cross-functional teams.
• Must be based in Dubai and willing to travel across the GCC and internationally when required.