Admission Secretary

Job description / Role

Employment: Full Time

Job description

We are currently seeking an experienced admissions secretary who can join us immediately for the academic year 2024-25.

The ideal candidate will organize and manage the admission procedures of students in order to maintain the school-specific enrolment budget consistently throughout the academic year. They will ensure all students are registered in accordance with the GEMS enrolment process and the specific governing body, such as ADEK.

• Support the school registrar by meeting with prospective parents to explain admission procedures, curriculum, fee structure, and regulations to ensure prospective parents enroll their children at the school.
• As directed by the registrar, maintain an accurate record of all places available at the school and an up-to-date waiting list that details students who wish to be enrolled and have passed any necessary placement tests. Registrars should aim to have 50 students per year group, fully assessed and waiting to be placed.
• Update, maintain, and manage the student information OASIS database, including all non-mandatory fields, ensuring that up-to-date information is available daily.
• Support the registrar to ensure annual enrolment processes such as the re-enrolment process, parent school contract, and registration of students are completed within the agreed timetable.
• Work closely with the government relations executive (GRE) to ensure all transfer certificates received for new students meet the requirements of the governing body; students are registered in a timely fashion; outgoing transfer certificates are processed efficiently; and visa and passport information is kept up to date continuously throughout the academic year.
• Follow up all outstanding offers, respond to enquiries by phone and mail, book and carry out assessments of students within agreed timeframes, providing high-quality customer service throughout the process.
• Maintain and create files for all new applicants, new students, current students, exiting students, and alumni, and complete all exit documentation for students withdrawing from the school.
• Be fully versed in all the rules and regulations of the Ministry of Education and other relevant governing bodies (KHDA, ADEK) to ensure compliance during the admission process.
• Ensure the GEMS policies, procedures, and codes of conduct are followed at all times and ensure all audit items are addressed in a timely manner.
• Perform other duties as requested by direct and dotted reporting line managers or supervisors.

• A college degree from a reputed university is desirable (BA or BSc).

• A minimum of two years in a customer service-focused role.
• Proven success with meeting sales targets is mandatory; the ability to influence the team to deliver quality results and meet sales targets consistently is critical.
• Relationship management experience – able to build and influence professional relationships with peer groups as well as the parental community.
• Effective communicator (written and spoken).
• Interpersonal skills, able to operate in a diverse environment.

Immediate joiners will be given priority.

• Solid time management skills – ability to multi-task and cope with peaks of demand.
• Advanced user of Microsoft Office and able to utilize technology well to present facts to management.
• Able to manage a diverse team's performance and relationships.
• Analytical thinking.

GEMS Education is committed to safeguarding and promoting the welfare of all its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.

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About the Company

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