Solution Executive - Facilities Management Operations

Job Description

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE's most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Solution Executive - Facilities Management Operations to join our Integrated Facilities Services team in our HQ, located in DAFZA, Dubai Airport Free Zone.

Scope: The Solution Executive is responsible for developing and presenting technical and commercial solution in response to complex MEP RFP's/RFT's. this role involves assessing scope, conducting site visits, and developing technical and commercial solutions.

• Develop competitive pricing strategies that ensure quality and align with financial goals
• Conduct financial analysis to identify cost saving opportunities and maximize profitability
• Conduct benchmarking against industry standards to ensure competitive and attractive pricing structures

• Conduct site visits to understand customer needs and project requirements
• Identify and propose value add services that enhance the overall value proposition to customers
• Draft comprehensive responses to RFP's that meet customer requirements and expectations
• Present technical solutions and proposals to customers, addressing their specific needs and concerns
• Build and maintain strong relationships with customers to understand their evolving needs and ensure satisfaction
• Lead mobilizations/small scale projects, if required, post winning the contract

• Conduct thorough reviews of RFPs to ensure scope compliance and identify key project requirements
• Identify and coordinate with specialist resources needed for tender projects
• Collaborate with other business units to ensure timely and accurate submission of tender documents such as procurement, commercial, legal etc.
• Develop detailed technical presentations and documentations for tender submissions
• Ensure all tender submissions adhere to internal quality standards and external regulatory requirements

• Identify and include innovative solutions and technologies that enhance service offerings
• Stay abreast of industry trends and best practices to continuously improve tender responses and solutions
• Identify new service offerings that can differentiate the company from competitors
• Provide feedback and insights to the operations team to refine and enhance service based on tender experiences

• Bachelor's degree in engineering (Mechanical/Electrical discipline)
• CFM Certification is an added advantage
• 2 years in a similar position and 5+ years in the Facilities Management industry
• Technical skills - Knowledge of FM Processes and methods, MEP Systems, Maintenance standards, local regulations, proven experience in developing technical and commercial solutions, excellent analytical and financial skills
• Soft Skills - Customer Service Orientation, Critical Thinking, Problem solving, ability to work collaboratively and manage complex projects, innovative mindset with a focus on continuous improvement and value creation
• Hard Skills - Reporting skills, Risk analysis and mitigation planning, SLA/KPI understanding