Senior Collections Specialist - Real Estate (HNWI/UHNWI)

Job Description

Salary: AED 12000

We are looking for a Senior Accounts Receivable Accountant with strong experience in Real Estate / Property Receivables / Credit Control to manage the end-to-end receivables cycle for high-value property buyers.

The ideal candidate will have hands-on experience managing property payment plans, installment collections, customer ledgers, SOAs, aging, cash application and account reconciliation, along with the ability to handle VIP and high-net-worth clients professionally and discreetly.

• Manage the complete Accounts Receivable and collections cycle for property buyers.
• Track off-plan and completed property payment plans and installments.
• Monitor aging reports and proactively follow up on overdue payments.
• Prepare and issue Statements of Account (SOA), payment reminders and reconciliation statements.
• Perform cash application, customer ledger maintenance and account reconciliation.
• Handle payment-related queries, discrepancies and escalations from high-value/VIP clients.
• Maintain professional and discreet communication with HNW/UHNW property buyers.
• Coordinate with Sales, CRM, Customer Care and Legal teams on payment issues, defaults, cancellations and resale cases.
• Support month-end closing, AR aging analysis and revenue-related schedules.
• Ensure accuracy, internal controls and compliance with finance policies.
• Identify opportunities to improve AR processes and ERP/CRM workflows.

• 5+ years of progressive Accounts Receivable / Credit Control / Collections experience.
• 2–3+ years in a Senior / Lead capacity.
• Strong experience with Real Estate / Property Developers / Property Sales is highly preferred.
• Hands-on experience with property payment plans, installments and customer receivables.
• Experience handling high-value or VIP/HNW customers is strongly preferred.
• Strong knowledge of AR reconciliation, aging analysis, cash application and customer ledgers.
• Experience preparing SOA and payment/reconciliation statements.
• Experience with Oracle, MS Dynamics, Yardi or similar ERP systems is an advantage.
• Strong Excel skills.
• Excellent communication, negotiation and relationship-management skills.
• Bachelor's degree in Accounting, Finance or a related field.
• High level of professional discretion, confidentiality and integrity