Call Center Representative
Quttainah Specialized Hospital - Dubai Dubai
Job Description
Company Description
Quttainah Specialized Hospital (QSH) is the largest specialized cosmetic surgery hospital in the Middle East. Located in Dubai, United Arab Emirates, QSH provides the most advanced and innovative healthcare treatments to the UAE and neighboring Gulf countries.With a distinct focus on quality and patient satisfaction, QSH aims to be a leader in cosmetic medicine and surgery in the Middle East. Our motto is Expert care exceptional results, reflecting our dedication to outstanding outcomes for our patients.
Role Description
This is a full-time on-site role for a Call Center Representative located in Dubai, United Arab Emirates. The Call Center Representative will be responsible for answering incoming calls, responding to inquiries, providing information about services, booking appointments, and managing customer concerns or complaints.The representative will ensure customer satisfaction by maintaining a professional and courteous demeanor at all times.
Qualifications- Possess strong Customer Service Representative skills and Customer Support skills
- Ability to ensure Customer Satisfaction and demonstrate excellent Interpersonal Skills
- Computer Literacy skills
- Excellent communication skills, both written and verbal
- Ability to work collaboratively in a team environment
- Fluency in English and Arabic is must.
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Job Description
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