Surfing Instructor

Job Description

Job Purpose

The position of a Surf Team Leader requires an individual to be a key member of Al Ain Adventure leadership team in the Surf Department and to assist the Operations Manager. This person will be responsible for the day to day running of the Surf Pool, other swimming areas, and Cable Wake Park.

The position will also require the instructor to showcase the surf pool providing world-class entertainment.

• Under the guidance of the Operations Manager the surf team leader will assist with the following:
• Follow the relevant Safety Operation Plans
• Provide constructive feedback to instructors to progress their instructing technique.
• Provide constructive feedback to life guards to progress their lifeguard skills
• Ensure the Surf Team Staff are fully trained and competent for roles.
• Ensure staff development in learning new skills and roles at Al Ain Adventure.
• Assist management with paperwork and administration related to Surf team staff
• Provide constructive feedback to guests to improve their surfing technique.
• Maintain a clean and safe work environment; Comply with safety procedures including the use of required safety equipment and identify unsafe practices and conditions.
• Ensure the safety of all guests participating in surfing activities.
• Ensure safety of all instructors and staff associated with the Surf Pool.
• Provide a safe and enthusiastic learning environment for guests.
• Inspect and ensure equipment is safe and used properly by guests and staff.
• Perform health and safety briefings to guests on a daily basis.
• Follow Health and Safety practices as designated by the facility.
• Use quick and accurate judgment and decision making skills during rescue situations.
• Anticipate problems and seize opportunities to prevent injury.
• Respond effectively under pressure.
• Treat all first aid situations with sensitivity and confidentiality.
• Participate and facilitate actively in training sessions to ensure skills are maintained at or above the accepted level.
• Be courteous and professional when interacting with customers and fellow team members.
• Punctual for work, training sessions and staff meetings.
• Maintain current qualifications throughout the term of employment.
• Identify any surf pool safety issues.
• Complete all paperwork in a timely manner while demonstrating attention to detail.
• Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all guests and other Team Members.
• Be familiar with all the facilities at the Al Ain Adventure including locations and hours of operation.
• Ensure the corporate policies are followed as outlined in the company's Policies and Procedures manual.
• Maintain general awareness of Al Ain Adventure operation at all times and comply with security policies and procedures in order to secure company assets.
• Understand and demonstrate company's core values and customer service standards.
• Perform regular audits on lifeguards and instructors.
• Keep a high level of fitness.
• Perform other related duties as may be assigned by the Operations Manager.

Qualification:

• High School Graduate Diploma Mandatory
• Minimum of three (3) years experience working as a competent surf instructor or life guard in a team leader role within similar Water based Adventure Park, with up to date log-book.
• 12-hour course valid FAC or equivalent with CPR (the ability to assess preferred).
• ISA Level 1 Surf Instructor (the ability to assess preferred).
• NARS beach lifeguard qualification (the ability to assess preferred).
• Must be able to work effectively with peers, team members, and regulatory agency personnel.
• Experienced surfer with the ability to teach by example up to intermediate level.
• Ability to lead, coach and mentor intermediate level of surfer.
• Ability to implement approved water rescue methods.
• Ability to recognize emergencies and to take effective courses of action.
• Ability to implement approved water rescue methods.
• Ability to recognize emergencies and to take effective courses of action.
• Ability to create/interpret a variety of instructions presented in written, oral, diagram, or schedule form.
• Computer efficient working with MS Office products preferred.