Senior Officer Business Process Delivery
Transguard Workforce Solutions Abu Dhabi
Job Description
Transguard Workforce Solutions is the UAEs leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
We are currently recruiting a Senior Officer - Business Process Delivery for our client based in Abu Dhabi, UAE.
Job Purpose:
To lead and execute KYC and Customer Due Diligence (CDD) processes for client onboarding and reviews, ensuring compliance with regulatory standards and internal policies (Insurance)
Job Responsibilities:
- Analyze and improve operational processes for efficiency and compliance.
- Prepare Business Requirement Documents (BRDs) and liaise with IT for implementation.
- Conduct process audits and User Acceptance Testing (UAT).
- Support system enhancements and ensure successful project rollouts.
- Maintain effective communication with internal departments and external vendors.
- Prepare MIS reports and dashboards for management review.
- Drive continuous improvement initiatives aligned with best practices.
Requirements:
- Bachelors Degree (minimum)
- Must have CAMS certification
- 57 years of relevant experience in business process delivery or operations in Insurance domain
- Bilingual (English/Arabic) required.
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