Sr. HR Officer/Specialist - UAE National
National Ambulance UAE Abu Dhabi
Job Description
Key Responsibilities:
- Training & Development
- Identify training needs in consultation with department managers.
- Design and implement annual training plans and development programs.
- Coordinate internal and external training sessions, workshops, and e-learning modules.
- Track training effectiveness and maintain up-to-date records.
- Payroll Management
- Process and reconcile monthly payroll, ensuring accuracy, confidentiality, and compliance with UAE labor law and WPS.
- Administer benefits, update salary structures, and manage end-of-service settlements and exit clearances.
- Maintain accurate HR and payroll records in HRIS systems and support HR audits.
- Address employee queries on payroll, benefits, and leaves in a timely manner.
- Ensure compliance with labor laws and company policies while preparing payroll and HR reports for management and finance.
- Workforce Planning & HR Analytics
- Assist in strategic workforce planning to align with organizational goals.
- Monitor staffing levels and support succession planning initiatives.
- Analyze workforce data and HR metrics to identify trends and forecast HR needs.
- Prepare regular HR reports and dashboards for management review.
- HR Systems (ERP Oracle Fusion or Similar)
- Maintain and update employee data in the ERP system (preferably Oracle Fusion).
- Generate reports and ensure accurate data input and record-keeping.
- Act as a point of contact for resolving system-related issues and supporting users.
- Collaborate with IT and ERP vendors to enhance system functionality and troubleshoot problems.
Qualifications & Requirements:
- Bachelors degree in Human Resources, Business Administration, or related field.
- Minimum 3 years of experience in a generalist HR role with focus on Payroll, T&D, and Workforce planning.
- Hands-on experience with Oracle Fusion or similar HR ERP systems.
- Strong knowledge of employment laws and HR best practices.
- Excellent interpersonal, communication, and organizational skills.
- Proficient in MS Office (especially Excel and PowerPoint).
- Analytical thinking and data-driven decision making.
- Ability to handle sensitive information with confidentiality.
- Strong problem-solving abilities and attention to detail.
- Collaborative team player with a proactive attitude.
- HR certifications (e.g., CIPD, SHRM, PHR) are an advantage.
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