Commercial Coordinator
Job Description
Commercial Coordinator / Contracts Administrator
Location: Abu Dhabi, UAEReporting To: General Manager
Role Overview
The Contracts Administrator / Coordinator is responsible for reviewing, coordinating, and administering all contractual agreements with clients and vendors, with a primary focus on ADNOC contracts. The role ensures compliance with contractual terms, identifies commercial risks, and works closely with Operations, Legal, and Finance teams to support effective contract execution and governance.
DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES AND AUTHORITIES
Coordinate tenders by managing schedules, filing important documents and communicating relevant information
Review of Tender terms and co-ordinate with Contracts Department for inclusion of all commercial terms and conditions.
Identify contractual risks, obligations, and deviations; escalate concerns where necessary
Support BD in bid clarifications
Support and co-ordinate with BD in updating the pricing / bid model / term sheet.
Coordinate with BD, operations and finance teams for cost v. revenue analysis.
Update Salesforce on regular basis.
Draft and finalize supplier agreements
Maintain a contract tracker/database ensuring all agreements are properly documented and accessible
Ensure the adequacy of sales-related equipment or material
Respond to Inquiries from customers and give support when requested
Store and sort financial and non-financial data in electronic form and present reports
Handle the processing of all orders with accuracy and timeliness.
Inform clients of unforeseen delays or problems
Support the team's progress, identify shortcomings and propose improvements
Assist in the preparation and organizing of promotional material or events
Ensure adherence to laws and policies
Review client contracts (primarily ADNOC) and vendor agreements to ensure alignment with company policies and commercial objectives
Ensure all contracts comply with applicable laws, ADNOC standards, and company policies
The employee is responsible for performing duties in accordance with the company's policies, procedures, and quality objectives
The employee has the necessary authority to make decisions within their scope of work and escalate issues as needed and collaborate with relevant stakeholders to ensure operational effectiveness
The employee is accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any nonconformities or risks that may impact quality, legal compliances, safety, environment, or customer satisfaction
Support and participate in achieving organizational QHSE objectives
Other duties may be assigned
MINIMUM QUALIFICATIONS / SKILLS
4 - 6 years of experience in sales/marketing/business development environment
Good computer skills and knowledge of Microsoft Office
Proficiency in English
Well-organized and responsible with an aptitude in problem-solving
Excellent verbal and written communication skills
Team player
PREFERRED QUALIFICATIONS
Bachelor's degree in Business Administration, Marketing, or related field
Experience working in a customer-facing or sales support role within a similar industry
Knowledge of CRM systems (e.g., Salesforce, HubSpot, Zoho)
Familiarity with order processing systems or ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics)
Strong analytical skills with the ability to generate and interpret sales reports
Ability to manage multiple tasks and prioritize workload effectively
Strong attention to detail and accuracy in documentation and reporting
Ability to handle customer complaints professionally and provide effective solutions
Experience supporting sales events, promotional activities, or marketing campaigns
Multilingual abilities (Arabic or other regional languages) is an added advantage
Strong interpersonal skills with the ability to collaborate across departments
Experience handling ADNOC contracts or similar large-scale client agreements.
Experience working in the UAE or Middle East energy sector
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
Office-based role in Abu Dhabi with close interaction with Operations teams
Ability to sit at a desk and work on a computer for extended periods
Moving around the office to attend meetings, interact with teams, or access files
Occasionally lifting or carrying light items (e.g., documents, laptops, small office suppliesusually up to 510 kg / 1020 lbs.)
Occasional site visits or client meetings may be required