Housekeeping Supervisor
Job description / Role
Employment: Full Time
Overview
Be part of an iconic hospitality landmark.
Ciel Dubai Marina, part of IHG Hotels & Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development features 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities.Ciel offers an unparalleled hospitality experience.
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia.This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.
About The First Group Hospitality
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care.Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
Job Description
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom service
- Valet service
- Cleaning service
- Linen maintenance
- Maintain a current and thorough knowledge of all housekeeping systems.
- Recommend changes to these standards and training needs on an ongoing basis.
- Assign tasks and rooms to the housekeeping staff and show presence on the floors.
- Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.
- Ensure that all vacuuming, polishing, carpet care, and general cleaning is done in a professional manner and according to established schedules.
- Open and close the shift and ensure effective shift handover.
- Prioritise arrival rooms.
- Liaise with Front Office for guest and hotel requirements.
- Ensure guest valet is processed and delivered in a timely manner.
- Coordinate special projects (e.g., site rooms, vermin control, window and carpet cleaning, room inventories).
- Manage all special requests made by guests.
- Ensure consistency within the department.
- Manage lost property for the hotel.
- Proven experience in luxury hotels as a housekeeping supervisor or a similar role.
- Friendly, polite, and courteous nature.
- Strong attention to detail and commitment to maintaining high cleanliness standards.
- Excellent time management skills and the ability to work efficiently within designated timeframes.
- Ability to work both independently and as part of a team.
- Ability to communicate properly and have good interpersonal skills.
- Flexibility to work shifts, including weekends and holidays.
- Knowledge of safety and sanitation standards and practices.
Company Industry: Property & Real Estate
About the Company
The First Group is a British-owned international property development company based in Dubai. The focus is on delivering innovative overseas property developments and solutions to meet the demands of the international property investment market.
As an emerging property market specialist and one of the region/'s leading independent serviced residential and commercial building developers, The First Group prides itself on offering clients quality off-plan developments, unrivalled services and pioneering products for the finest investment opportunities in Dubai and the Northern Emirates.
With over 20 years/' experience in the international property market and unparalleled commitment to excellence in all areas, including construction, design, finish and service, choosing to invest with The First Group offers a reliable and secure investment in one of the world/'s most lucrative property markets.
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