Credit Collection Officer (UAE National)) Fresh Graduate

Job Description

Job Summary

The successful candidate will assist in monitoring customer accounts, following up on outstanding payments, and maintaining positive customer relationships while ensuring compliance with company policies.

• - Contact customers via phone, email, and other communication channels regarding outstanding payments.
• Follow up on overdue accounts and maintain accurate collection records.
• Assist in preparing collection reports and account statements.
• Coordinate with internal departments to resolve billing and payment-related issues.
• Update customer information and payment status in the company's system.
• Support the Credit Control team in achieving collection targets.
• Maintain professional and courteous communication with customers.
• Ensure compliance with company policies and relevant UAE regulations.

• - UAE National (Emirati) with a valid family book.
• Fresh graduate (High School Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or related field).
• Strong communication and interpersonal skills.
• Basic knowledge of Microsoft Office applications, especially Excel and Outlook.
• Good organisational and time-management skills.
• Ability to handle confidential information professionally.
• Strong attention to detail and willingness to learn.
• Basic understanding of accounting or finance concepts.

• - Vehicle with Fuel Allowance
• Remote work on Fridays and Weekend OFF
• 30 days Annual Leave
• Competitive Medical Insurance
• Training and career development opportunities.
• Exposure to finance and credit management functions.
• Supportive and professional work environment.
• Experience: Freshers are encouraged to apply; prior internship or customer service experience is an advantage, but not required***

This version is suitable for hiring under UAE Nationalisation/Emiratization programs and clearly targets fresh graduates with no prior collections experience.