IT Business Analyst (6 Months to 1 year contract)
Confidential Dubai
Job Description
We are looking for a seasoned Business Analyst with 5+ years of experience to join our team on a contractual basis (6 months, extendable). This role will play a critical part in bridging business stakeholders and IT teams, ensuring seamless delivery of projects within scope and timelines.
You will support automotive dealership and mobility use cases, including vehicle sales, aftersales service, rentals, customer lifecycle management, and digital platforms.
Key Responsibilities- Lead requirement gathering sessions through workshops and stakeholder discussions
- Collaborate with sales, rental, aftersales, and marketing teams
- Document BRDs, functional specs, user stories, process flows, and use cases
- Translate business requirements into clear technical specifications
- Ensure timely stakeholder sign-offs
- Define business processes and KPIs (sales funnel, fleet utilization, customer lifecycle, etc.)
- Act as a liaison between business, IT, and external partners
- Support Agile ceremonies, UAT, and requirement traceability
- Identify risks/blockers and ensure timely project delivery
- Drive change management and user adoption
- 5+ years of Business Analyst experience in IT/software projects
- Strong experience in end-to-end requirements lifecycle
- Excellent communication and stakeholder management skills
- Experience with Agile/Scrum and Waterfall methodologies
- Proficiency in tools like Jira, Visio, draw.io
- Experience in automotive dealership, car rental, or mobility domain
- Exposure to DMS, CRM, booking or fleet management systems
- Understanding of KPIs like sales conversion, fleet utilization, and inventory
- Certifications (CBAP, CCBA, Agile) are a plus
- Basic knowledge of SQL/BPMN
Dubai
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