Senior Engineer Manager Network Operation

Job description / Role

Employment: Full Time

Generic accountability

Senior engineer - manager as part of the team aligned to a particular service. Ideally, through experience you will enhance your skills across multiple specialisations.

Job context

• Lead the team of network engineers.
• Support production networks across domestic, international, and public clouds.
• Network administration and performance tuning.
• High-availability management.
• Network performance and problem management.
• Identify and fix security vulnerabilities.
• Vendor/OEM coordination.
• Participate in application disaster recovery activities from the networks side.
• Major incidents/severity 1 call handling and leading to resolution across multiple teams.
• Preparation of the root cause analysis (RCA).
• Adhere to change management process.
• Mentor other team members and junior engineers.
• Implement industry-best practices (service improvement plans).
• Document risks and single points of failure (SPOF) in network designs.
• Actively participate in various technology projects as a single point of contact (SPOC) from the network operations team.
• Work across multiple service delivery teams.

• 5 to 10 years of experience in networking design and operations.
• Ability to coach and guide the team of engineers.
• Ability to identify requirements and create a solution architecture that meets identified requirements.
• Provide specialized hardware, software, and network problem diagnosis and resolution for bank networks.
• Knowledge of AWS and Azure architectural principles and key networking services such as AWS Global Infrastructure, VPC, S3, EC2, Route 53, Transit Gateway, Direct Connect; Microsoft Azure VNET, VNet Peering, Private Link, vWAN, ExpressRoute, Firewall, and Load Balancer.
• Ability to integrate as a cross-functional team player in a fast-paced environment where all information is shared.
• Ability to lead design, configuration, and deployment of network projects.
• Routing, switching, and wireless technologies and corresponding protocols.
• NAT, VPN, encryption methods and technologies, MPLS configuration.
• Network access control technologies.
• WAN optimization and SD-WAN.
• Experience in troubleshooting and fixing common misconfigurations as well as performing root cause analysis for any of the above technologies.
• Ability to communicate effectively, both verbally and in written communication, with internal teams, IT leadership, and support teams during conference calls.
• Ability to implement changes as required based on the nature of issues. Proactively and reactively look for solutions to prevent problems from occurring in team and technology areas.
• Hands-on experience in designing interactive applications, automation solutions, or service management solutions (Cisco DNA, Cisco Nexus Dashboard MSO, IPAM tool).
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes.
• Experience in system performance monitoring and tuning.
• Integrates software or existing solutions with existing systems.
• Ability to develop test plans and quality assurance procedures.
• Recommends changes in policies and procedures.

Remote work

No

Employment type

Full-time

Company Industry: Marketing, Advertising & PR

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