CRM & Automation Specialist

apartmentrtc1 recruitment services placeDubai calendar_month 

Job Description

Position Title: CRM & Automation Specialist
Employment Type: Full Time
Salary: up to 13,000 AED all-inclusive depending on experience and qualifications

Job Location: Dubai, UAE

About the Client:

A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.

Job Description:

  • Configure, maintain, and integrate the CRM platform with internal systems (ERP, accounting, call center) and external tools (WhatsApp, email marketing, booking platforms).
  • Build and optimize workflows, triggers, and AI tools (chatbots, predictive models) to improve efficiency, response times, and customer experience.
  • Create dashboards and reports to monitor KPIs, conversion rates, and campaign performance; continuously test and optimize automations.
  • Manage permissions, data hygiene, and security; provide training and collaborate with sales and marketing for segmentation and personalized campaigns.

Qualifications:

  • Must have bachelor's degree in information systems, Marketing Technology, or related field.
  • At least 2–4 years of experience in CRM configuration and workflow automation (n8n).
  • Proficiency in the following CRM: Odoo, Zoho

How to Apply:

Send your CV in word format to: HOSPITALITYLPT2020 AT GMAIL DOT COM and use CRM & Automation Specialist as email subject.

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