Performance Manager - Technical Training & Development (UAE Nationals)
Job description / Role
Employment: Full Time
Synopsis
To manage assigned trainees throughout their programme in terms of productivity, technical skills and soft skills through ongoing development and coaching in line with programme expectations and company policies.
Accountabilities- Develop and maintain effective working relationships with assigned trainees to enable open two-way communication.
- Ensure trainees are continually aware of and understand their training programme plan. Effectively coach and guide trainees to support their successful completion of the programme.
- Arrange training courses as required by the training plan/programme ensuring budget adherence and compliance with procurement policies and processes.
- Conduct regular performance reviews in partnership with trainee's business manager to evaluate trainee's performance, adherence to training plan and compliance to company policies and provide trainee with timely feedback.
- Manage any trainee issues that arise in a timely manner liaising with the required stakeholders to reach a satisfactory resolution, for example personal issues, disciplinary actions and grievances.
- Develop and maintain effective working relationships with business stakeholders to include assigned business manager and HRBP.
- Provide guidance on the development of training plans and performance objectives aligned to programme and business requirements. Ensure stakeholders are regularly updated with trainee performance and graduation timeline.
- Partner with business stakeholders to modify plans as required based upon trainee performance and changes in business requirements.
- Maintain accurate and up-to-date records for all assigned trainees to include minutes of meetings, performance reviews, business agreements, disciplinary documentation, training plan progress, external trainings and graduation timeline.
- Ensure all required administrative processes are completed in a timely manner, to include cost center/line manager transfers, issuing new contracts and transferring trainees to their post-graduation business role.
- Bachelor's degree in relevant subject such as HR Development or Occupational Psychology.
- Degree with 5 years relevant work experience in HR or a Learning & Development role.
- Experience in managing trainee programs, performance management and development.
- Should have excellent coaching and mentoring skills.
- Ability to manage internal and external stakeholders including the training providers.
- Ability to communicate and engage with cross-functional stakeholders.
- Having CIPD level 5 would be beneficial.
- Must be UAE national.
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America.Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more.
All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer.If you are asked for money, please treat it as fraudulent.
About the Company
Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.
With Etihad, everyone who flies with us is welcomed as our guest.
This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.
Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.
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