Head of Operations & Service Delivery
Quantum Talent Group Abu Dhabi
Job Description
Our partner is seeking a skilled professional to lead and integrate the Infrastructure & Security and Service Delivery teams, ensuring the reliability, performance, and security of IT systems while providing exceptional end-user support.
Responsibilities:
- Oversee the planning, budgeting, and management of resources for the Operations & Service Delivery functions
- Oversee the management, maintenance, and evolution of the company&aposs IT infrastructure, including network, systems, storage, cloud environments
- Build and maintain strong relationships with internal stakeholders across different business units
Experience:
- 10 years&apos experience in IT operations and service delivery
- 5 years in a senior leadership role managing infrastructure and support functions.
- Experience managing outsourced services
- Experience in implementing and managing IT services according to ITSM/ITIL frameworks
Aldar EducationAbu Dhabi
Job Description
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