Operations Manager
Job description / Role
Employment: Full Time
Charterhouse is working with an International Law Firm who is looking to hire an Operations Manager to support the day-to-day functioning of their Abu Dhabi office. This role is critical to ensuring operational efficiency and high-quality service delivery across the firm.
The Operations Manager will oversee the smooth running of core office services including reception, secretarial support, facilities, office administration, and general workplace coordination. Reporting functionally to the Operations Director, this role is instrumental in maintaining workflow efficiency, vendor management, and service consistency within the office.
The Operations Manager will serve as the primary point of contact for local authorities, building management, and service providers to ensure compliance and operational continuity. This role will also support internal functions such as HR, IT, and Finance with implementation of operational policies and procedures, to ensure they are aligned with the local law, as well as global standards.
A key part of the role includes representing the local office whilst supporting on global operations projects, data gathering, and assisting with office event planning. The Operations Manager will manage budgets related to facilities and general administration, ensuring cost-effective and high-quality delivery.In addition to managing service operations, this role involves leading a small team. The Operations Manager will supervise daily activities, coordinate coverage, support recruitment and onboarding, and facilitate team performance reviews and training.
Requirements:
To be considered for this role, the ideal candidate will have a minimum of 3-5 years’ experience in office operations, facilities coordination, or a similar supervisory role within a legal, professional services, or corporate environment. Having hands-on experience in managing external vendors, and ensuring workplace compliance with local regulations including health and safety standards is essential, as is familiarity with local institutional processes i.e, PRO System.
The ideal candidate will be proactive, solutions-driven, and highly organized. Having strong interpersonal and communication skills in English is important. The successful candidate will have the ability to engage with senior managers and stakeholders, and be able to demonstrate experience in team leadership.
A bachelor’s degree in business administration or a related field is preferred, but not essential.
Job Function: HR, Recruitment & TrainingCompany Industry: Legal Profession
About the Company
The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base.The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.
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