HVAC Service Coordinator

Job Description

Employment: Outsourced through Manpower Middle East

About the Role:

We are looking for an HVAC Service Coordinator/Deployer to join a leading organization in the HVAC industry. As an HVAC Service Coordinator, you will play a critical role in ensuring the smooth execution of daily service operations by aligning field teams, customer requirements, and internal processes to ensure smooth and efficient service delivery.

Job Description:

• Lead day-to-day coordination of HVAC service operations, including scheduling and dispatching technicians
• Serve as the central liaison between customers, field teams, supervisors, and project stakeholders
• Track and manage service jobs end-to-end, ensuring timely delivery and adherence to quality standards
• Oversee service documentation, job reports, invoicing inputs, and data accuracy across systems
• Coordinate parts availability, inventory levels, and logistics to ensure uninterrupted field operations
• Source and liaise with suppliers for quotations, procurement, and service requirements
• Monitor maintenance contracts (AMCs), renewals, and service schedules
• Support field teams with operational, administrative, and technical coordination requirements
• Ensure smooth service centre operations, including compliance, safety procedures, and reporting standards.

Requirements:

• Diploma or technical certification, or 6 months to 3 years of experience and or training
• Strong customer-facing and communication skills
• Proficient in MS Office (Word, Excel, Outlook)
• Basic understanding of HVAC systems, energy management, or temperature controls preferred
• Highly organized with the ability to manage multiple tasks and prioritize effectively
• Proactive, detail-oriented, and able to work independently in a fast-paced environment