Infrastructure Operations Manager

Job Description

Alexander Ash are currently seeking an Infrastructure Operations Manager. This is an extendable contract role with one of our clients in Abu Dhabi.

Key Responsibilities & Tasks

• Track the start and end dates of annual service contracts across various locations.
• Coordinate timely contract renewals, initiate tender processes, and manage award notifications.
• Maintain a centralized database for all active and expired contracts with performance notes.

• Oversee the day-to-day maintenance and operation of facilities across various sites.
• Conduct regular site visits to monitor contractor performance, verify completed works, and address operational issues.
• Ensure adherence to safety, compliance, and authority regulations during all site activities.

• Follow up on NCRs related to infrastructure issues (e.g., water leakage in LV rooms) to ensure corrective actions are taken.
• Liaise with QA/QC teams, contractors, and consultants to close NCRs with proper documentation.
• Maintain a log of all NCRs issued, including status updates and resolution timelines.

• Review monthly, quarterly, and annual O&M reports from contractors.
• Ensure reports include clear observations, corrective actions, and photographic evidence.
• Emphasize the importance of final-page summaries and comprehensive assessments in all reports.

• Source and evaluate quotations from multiple vendors for various works.
• Coordinate scope clarification and technical requirements with vendors.

• Prepare detailed punch lists for electrical and mechanical equipments, ensuring issues are clearly identified per location.
• Categorize photos and documents by room/facility to support effective follow-up and closure.
• Collaborate with site engineers and contractors to expedite punch list clearance.

• Analyse and validate proposed costs, including labor charges and VAT.
• Benchmark vendor pricing against market standards in Abu Dhabi/UAE to ensure fairness.
• Track budget utilization and highlight deviations or overutilization.

• Prepare and compile required documentation for permit applications, including coordination with relevant parties.
• Communicate with regulatory authorities to ensure all documentation meets required standards and protocols.
• Follow up regularly with concerned authorities to secure timely approvals and avoid project delays.

• Manage changes in technical scope (e.g., switching from substation fence to transformer for safety purpose).
• Confirm actual utilization of approved scope and maintain records of unused balances.
• Communicate clearly with consultants and clients to document scope variances.

• Monitor PM schedules for critical equipment such as booster pumps, HVAC coils, compressors, and fire alarm systems.
• Ensure contractor adherence to preventive schedules and rectify delays.
• Document any warranty-related work and coordinate replacement activities.

• Serve as a point of contact between internal teams, contractors, and consultants.
• Assist in resolving conflicts, clarifying requirements, and ensuring work continuity.

• Maintain organized digital and physical records of quotations, reports, permits, and site photos.
• Use structured folder systems to separate documentation by site and work type.

• Monitor vendor performance against KPIs and contract deliverables.
• Provide feedback to management committees on contractor reliability and quality.
• Recommend whether to renew, replace, or rebid vendor contracts based on performance.

If interested in the role then please email your CV to [Confidential Information]