ERP Project Manager

Job Description

ERP Project Manager - MS dynamics 365

Role Summary

The ERP Project Manager is responsible for leading the planning, execution, and successful delivery of Enterprise Resource Planning (ERP) projects across the organization. This role ensures that ERP implementations, upgrades, integrations, and optimization initiatives are completed on time, within budget, and aligned with business objectives.

The ERP Project Manager acts as the primary point of coordination between business stakeholders, IT teams, implementation partners, and software vendors, ensuring seamless communication, effective change management, and successful user adoption of ERP solutions.

Key Responsibilities

• Lead end-to-end ERP implementation, upgrade, migration, and optimization projects.
• Define project scope, objectives, deliverables, timelines, and success criteria.
• Develop detailed project plans, schedules, budgets, and resource allocation strategies.
• Monitor project progress and ensure milestones are achieved according to approved plans.
• Identify, assess, and mitigate project risks, issues, and dependencies.
• Manage project changes through established change control processes.

• Collaborate with business units to understand operational requirements and process improvement opportunities.
• Analyze existing business processes and recommend ERP-enabled best practices.
• Ensure ERP solutions effectively support organizational goals and operational efficiency.

• Serve as the primary liaison between business stakeholders, technical teams, and external consultants.
• Coordinate with ERP vendors and implementation partners to ensure project deliverables are met.
• Conduct regular project review meetings and communicate project status to senior management.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle.

• Oversee ERP system configuration, customization, testing, deployment, and go-live activities.
• Coordinate data migration, cleansing, validation, and reconciliation activities.
• Manage integration between ERP systems and third-party applications.
• Lead User Acceptance Testing (UAT) and ensure successful issue resolution before deployment.
• Ensure compliance with system architecture standards, security requirements, and governance policies.

• Lead cross-functional teams comprising business users, IT personnel, and external consultants.
• Assign responsibilities, monitor performance, and ensure accountability for project deliverables.
• Promote collaboration, knowledge sharing, and effective communication among project participants.
• Mentor team members and support professional development where applicable.

• Develop and implement change management strategies to drive ERP adoption.
• Coordinate end-user training programs, workshops, and knowledge transfer sessions.
• Ensure comprehensive documentation of business processes, system configurations, and project deliverables.
• Support organizational readiness and transition planning during ERP deployment.

• Ensure project deliverables meet agreed quality standards and business requirements.
• Monitor compliance with project governance frameworks and industry best practices.
• Conduct post-implementation reviews and lessons-learned sessions.
• Identify opportunities for system enhancements and continuous process improvement.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, Engineering, or a related discipline.
• Master's Degree or MBA is preferred.

• Minimum 5–10 years of project management experience.
• At least 3–5 years of hands-on experience managing ERP implementation projects.
• Experience with ERP platforms such as SAP, Oracle ERP, Microsoft Dynamics 365, Odoo, Infor, Sage, or equivalent systems.
• Proven track record of managing large-scale, cross-functional projects and vendor relationships.

• PMP (Project Management Professional)
• PRINCE2 Practitioner
• Agile / Scrum Certification
• ERP Vendor Certifications (SAP, Oracle, Microsoft Dynamics, Odoo, etc.)

Required Skills & Competencies

• ERP implementation and lifecycle management.
• Business process analysis and re-engineering.
• Data migration, system integration, and testing methodologies.
• Project planning and scheduling tools (MS Project, Primavera, Jira, etc.).
• Budget management and resource planning.
• Risk management and project governance.

• Strong leadership and team management capabilities.
• Excellent communication, presentation, and negotiation skills.
• Effective stakeholder and vendor management.
• Strong analytical thinking and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Decision-making and conflict-resolution skills.

• ERP project delivery within approved budget and timeline.
• Achievement of project milestones and implementation objectives.
• User adoption and satisfaction rates post-implementation.
• Successful data migration and system integration outcomes.
• Reduction in project risks, issues, and change requests.
• Improvement in business process efficiency and operational performance.
• Compliance with governance, quality, and security standards.

• Full-time position.
• May require travel between company locations, project sites, and business units.
• Availability to support critical implementation phases, testing cycles, and go-live activities outside normal working hours when required.