Brand Experience Manager - Ecommerce - ref. k0661703

Job Description

Were looking for a digitally native, performance-driven Brand Experience Manager to take charge of our eCommerce brand presence and user journey. This is a newly created role for someone who thrives at the intersection of brand, user experience, and conversion optimization.

Youll work closely with cross-functional teams to ensure a consistent and high-converting brand experience across all digital touchpoint - balancing creative excellence with commercial impact.

• Develop and implement brand experience strategies that drive awareness, engagement, and customer trust.
• Optimize the digital user journey across web and mobile to increase conversion and retention.
• Align brand storytelling with performance marketing goals.
• Collaborate with Product, Tech, Customer Service, and Marketing to deliver a seamless and consistent experience.
• Lead brand consistency across all channels - paid media, website, email, content, and influencer collaborations.
• Monitor and analyze performance metrics to improve customer experience and ROI.
• Support partnerships and influencer campaigns to boost brand reach and credibility.

• Minimum of 3 5 years in a similar eCommerce or digital marketing role, with brand and performance focus.
• Strong understanding of UX, CRO (conversion rate optimization), and brand strategy.
• Track record of improving customer journeys and driving growth through brand initiatives.
• Collaborative mindset with experience working cross-functionally.
• Based in Dubai or able to join immediately (preferred).

Salary circa AED 30 - 35,000 per month - depending on experience.

Must have strong E-Commerce Background - ideally in the Middle East.