Logistics & Documentation Coordinator
RecruitMe Plus Dubai
Position Overview:
Our client, a leading company in the frozen food industry, is seeking a highly organized and detail-oriented Logistics & Documentation Coordinator to manage end-to-end logistics operations and ensure the timely flow of import, export, and local distribution activities.This role requires hands-on experience in temperature-controlled logistics, strong coordination skills with internal and external stakeholders, and excellent knowledge of all shipping, customs, and regulatory documentation.
Key Responsibilities:
- Logistics Coordination:
- Coordinate daily inbound and outbound shipments (import/export) of frozen and perishable goods.
- Manage and track shipment schedules, delivery timelines, and container allocations.
- Liaise with freight forwarders, shipping lines, carriers, and transport partners.
- Monitor cold-chain compliance during transit.
- Optimize logistics flows to minimize cost and improve delivery performance.
- Track ETA/ETD updates and communicate changes to stakeholders.
- Manage last-mile distribution within UAE/GCC.
- Support warehouse operations by coordinating stock arrivals, unloading, and storage.
- Documentation & Compliance:
- Prepare, review, and verify all shipping and customs documentation.
- Ensure documentation accuracy and compliance with UAE/GCC regulations.
- Coordinate with authorities for approvals, inspections, and clearance.
- Maintain updated records of shipments and regulatory documents.
- Ensure documents align with frozen food import requirements.
- Coordination & Communication:
- Act as the main contact between suppliers, internal teams, logistics partners, and customs agents.
- Coordinate with procurement and sales teams on shipment plans.
- Communicate shipment status and challenges to management.
- Manage claims for damaged or temperature-compromised goods.
- Coordinate between logistics, warehouse, and finance on costs and invoicing.
- Reporting & Administration:
- Maintain accurate logs of shipping activities and KPIs.
- Prepare reports on shipment status and logistics performance.
- Support audits with complete documentation records.
Qualifications & Experience:
- Required Experience:
- 2 – 4 years in logistics coordination, preferably in frozen food, FMCG, or temperature-controlled industries.
- Experience with import/export operations and customs clearance.
- Familiarity with cold-chain logistics.
- Technical Skills:
- Strong understanding of international shipping processes.
- Knowledge of UAE/GCC customs regulations.
- Experience coordinating with shipping lines and freight forwarders.
- Proficient in MS Office and ERP systems.
- Ability to review shipping documents accurately.
- Soft Skills:
- Attention to detail and accuracy.
- Strong communication and coordination skills.
- Ability to manage multiple priorities under pressure.
- Problem-solving mindset.
- Team-oriented and proactive.
Key Competencies:
- Logistics Coordination & Operations
- Shipment Scheduling & Tracking
- Import/Export Documentation
- Customs Compliance
- Cold-Chain Handling
- Stakeholder Management
- Reporting & Accuracy
- Problem Solving & Optimization
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