Assistant Facility Manager - Soft Services

Job Description

Transguard Group was established in 2001 and has diversified significantly. We lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE's most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!

We are currently recruiting for an Assistant Facility Manager to join our team at Transguard Group.

Scope:

As an Assistant Facilities Manager, you will be responsible for managing and supporting all division operations on a daily basis. You will also ensure that any issues or conflicts are resolved satisfactorily in order to maintain the high service levels expected by client and customer groups.

Responsibilities:

Assist the Account Manager in planning and organizing daily cleaning schedules, ensuring optimal coverage and efficient allocation of resources

Supervise and train a team of cleaning staff, providing guidance, support, and performance feedback to ensure quality work and adherence to cleaning protocols

Conduct regular inspections of the facility to assess cleanliness standards, identify areas for improvement, and implement corrective measures

Ensure all the PPM and SR are closed as per target closing time and completed

Collaborate with the Account Manager to develop and implement cleaning procedures and best practices, ensuring compliance with industry regulations and company policies

Monitor and maintain cleaning supplies and equipment inventory, ensuring an adequate stock is available at all times

Assist in managing budgets and expenses related to cleaning operations, optimizing costs while maintaining high-quality standards

Handle and resolve customer complaints or concerns regarding cleanliness on time and professionally

Stay updated on industry trends, new cleaning techniques, and emerging technologies to enhance cleaning efficiency and effectiveness

Support in maintaining records and documentation related to cleaning activities, including attendance, performance evaluations, and incident reports

Ensure compliance with health and safety regulations and promote a safe working environment for the cleaning team

Responsible for the preparations of the monthly staff meetings and also for the daily/weekly briefings with the Managers and team Coordinators / Senior Supervisor

Skills:

Knowledge Experience

7 years minimum in the field of Facility management in a managerial position

2 years minimum in Mall management in a managerial position

Knowledge Experience

Bachelor's degree or equivalent degree in facilities management and BICSc training certificate

Hard skills

Good Knowledge of heavy-duty cleaning machines and cleaning chemicals

Good Knowledge of cleaning procedures and methods

Proven project management skills

Proven experience leading continuous improvement projects-commercial and contract awareness