Doorman - Ras al-Khaimah

apartmentAccorHotel placeRas al-Khaimah calendar_month23/08/2025

Job description / Role

Employment: Full Time

Company description

Fairmont The Palm is a luxury, world

class resort located on the iconic Palm Jumeirah Island in Dubai.

The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge.
A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo

Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others.

Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai

The Art of Well Being and the Fairmont Falcons Kids’ Club.

Job description

Welcome guests and assist in and out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children, elderly and disabled.
Inform guests of vehicle parking procedures, if necessary, and direct valet parkers accordingly.
Attend review of daily event sheet with Bell Captain and be familiar with regular guests.
Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel and city to provide accurate information.
Assist valet parkers in issuing valet ticket to guests.
Direct flow of traffic at hotel driveways ensuring maximum safety.
Coordinate with security for the strict implementation of safety procedures.
Handle guests’ luggage promptly and professionally, using safe handling techniques.
Deputize for bellmen when necessary in retrieving and loading guest items from cars, buses, vans and carts.
Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby.
Ensure that all luggage’s are retrieved and loaded or unloaded onto or from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded or unloaded before allowing the vehicle to move.
Respond to queries positively.
Follow department policies, procedures and service standards, including all safety policies.
Report "Lost & Found" items.

Perform other duties as assigned and requested.

Qualifications

Passion for guest service
Highly organized, results-oriented with the ability to be flexible and work well under pressure
Strong interpersonal and problem solving abilities
Excellent presentation and communication skills
Highly responsible and reliable
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Job Function: General Management

Company Industry: Travel, Hotel & Tourism

Apply Now

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