Retail Acquisition Manager
Job Description
About Us
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
- Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
- Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
- Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
About The Role
We are seeking an ambitious and results-driven Retail Acquisition Manager to lead the launch and expansion of our new digital telco brands presence across non-digital retail channels in the market. This role is crucial in designing and executing retail acquisition strategies, building strong partnerships with key retail stakeholders, and driving sustainable sales growth through offline channels.
The ideal candidate combines deep telco and B2C digital product knowledge with proven experience in retail channel management and customer lifecycle insights, translating market intelligence into innovative, commercially viable retail propositions.
What Youll Be Responsible For- Develop and execute targeted retail acquisition strategies to meet sales targets and accelerate market share growth across the retail ecosystem
- Build and sustain robust partnerships with key retail channels, including but not limited to electronics outlets, mobile stores, and allied retail networks, ensuring alignment with brand and commercial objectives
- Lead contract negotiations, securing favorable terms for product placement, promotional collaborations, and retail visibility
- Drive in-store activation initiatives to enhance product presentation, visibility, and customer experience, collaborating closely with marketing to deliver tailored retail campaigns
- Manage and mentor a high-performing retail acquisition team, setting clear KPIs, providing ongoing coaching, and fostering professional growth
- Analyze retail sales performance and market trends regularly, leveraging data-driven insights to refine acquisition strategies and improve ROI
- Deliver detailed performance reports and actionable recommendations to senior stakeholders to support informed decision-making
- Oversee the retail acquisition budget, optimizing resource allocation to maximize commercial impact and efficiency
- 12+ years of progressive experience in retail acquisition, channel management, or business development within telecommunications, technology, or consumer electronics sectors
- Bachelors degree in Business, Marketing, or a related discipline; MBA or equivalent advanced degree preferred
- Proven track record in establishing and managing strategic retail partnerships that drive revenue growth
- Strong leadership skills with experience managing and developing teams in fast-paced, dynamic environments
- Exceptional negotiation, communication, and stakeholder management capabilities
- Highly analytical mindset with expertise in leveraging sales data and market insights to shape strategy
- Deep understanding of the MENA retail and telecommunications landscape is strongly preferred
Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.