Communications Coordinator
Job Description
Are you a natural communicator with a passion for creating meaningful customer experiences Do you thrive on bringing ideas to life, keeping projects moving, and making sure the right message reaches the right people at the right time
At the haus & haus Group, we're looking for an enthusiastic and driven Communications Coordinator to join our team. This is a fantastic opportunity for someone with a few years of experience who is ready to grow their career in a fast-paced, collaborative environment.
What You'll Do
As Communications Coordinator, you'll play a key role in shaping both internal and external communications across the business. Your responsibilities will include:
- Supporting the mapping of the customer journey across the haus & haus Group and aligning communications to each stage of the client lifecycle.
- Developing communications strategies for different departments based on business objectives.
- Identifying opportunities to cross-sell and up-sell services across the haus & haus Group.
- Drafting engaging communications in line with our brand tone of voice and key messaging.
- Managing all internal communications, including the co-ordination of monthly company meeting presentations.
- Setting up and optimising triggered communication journeys.
- Producing monthly performance reports with recommendations for future improvements using a test-and-learn approach.
- Around 2-4 years experience in communications, marketing, CRM, or a similar role.
- A degree in Marketing, Communications, or a related field.
- Experience planning and delivering both internal and external communications.
- Strong project management and organisational skills.
- Excellent written and verbal communication skills.
- Copywriting experience (preferred).
- Confidence working across multiple teams and managing different stakeholders.
- Experience in real estate or professional services is a bonus, but not essential.
We're looking for someone energetic, organised, and proactive - someone who enjoys building relationships across teams, spotting opportunities for improvement, and helping create exceptional client journeys.
If you are the superstar we are looking for, apply now!