Product Manager

Job Description

Job Description

Apart from payments, we provide services on Data [SM1] and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.

Here, solving complex problems means more than using cutting-edge technology; it's about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn't just a goal; it's how we work, every day, as one team.

Role Overview

We are looking for an experienced Product Manager to lead digital product initiatives within the issuer processing domain, with a strong focus on digital payments, wallet-led experiences, crypto-linked use cases, and remittance solutions.

The role will be responsible for owning products end-to-end—from concept and regulatory engagement through build, launch, and scale—working closely with issuing banks, schemes, fintech partners, and internal technology and operations teams.

This role requires a strong understanding of issuer processing platforms, card schemes, digital payment ecosystems, and regulated financial environments.

Responsibilities

Key Responsibilities

• Own the product roadmap for digital issuer products including wallets, crypto-linked cards, remittance enablement, and value-added services.
• Translate market, bank, and regulatory requirements into clear product requirements and executable roadmaps.
• Drive product ideation aligned with scheme capabilities (Visa, Mastercard), issuer bank needs, and regulatory frameworks (e.g., CBUAE).

• Lead product initiatives across issuer processing platforms, including card management systems (CMS), authorization, clearing & settlement, and lifecycle management.
• Work closely with tech teams to deliver API‑driven, scalable, and secure digital capabilities (tokenization, digital provisioning, transaction controls, real-time notifications, etc.).
• Support digital wallet capabilities such as P2P, merchant payments, balance management, and value‑added digital services.

• Support the development of crypto-linked card and payment use cases, ensuring clear separation of roles between issuers, custodians, and third‑party providers.
• Collaborate with partners to enable compliant fiat‑crypto flows, transaction monitoring, and reporting while maintaining bank‑safe and regulator‑aligned positioning.

• Drive remittance-related product capabilities including inbound/outbound flows, scheme-based and API-based integrations, and partner aggregations.
• Work with banks and partners to ensure cost efficiency, transparency, and compliance across cross-border payment journeys.

• Act as the primary product interface for issuer banks, schemes, fintech partners, and internal stakeholders (Technology, Operations, Legal, Compliance, Risk).
• Support commercial discussions and SOWs by defining product scope, assumptions, dependencies, and delivery responsibilities.
• Ensure alignment across product, delivery, and operations prior to launch.

• Ensure products are designed and delivered in line with regulatory expectations, data privacy, and risk frameworks.
• Support regulatory submissions, DPIAs, scheme certifications, and audit requirements as applicable.
• Maintain clear documentation, approvals, and controls across the product lifecycle.

Key Skills & Experience

• 7–12+ years of experience in product management within payments, issuer processing, or fintech.
• Strong hands-on experience with issuer processing platforms / card management systems.
• Solid understanding of card schemes (Visa / Mastercard), issuer operations, and digital payments.
• Experience delivering digital products such as wallets, value-added services, or API-based payment solutions.
• Ability to operate effectively in a regulated banking environment.

• Exposure to crypto-linked payments, stablecoin-related use cases, or fintech partnerships in regulated markets.
• Experience with remittance or cross-border payment products.
• Prior experience working with Middle East banks or regulators is a strong plus.

• Structured thinker with strong attention to detail and execution rigor.
• Comfortable working across multiple stakeholders and complex dependencies.
• Able to balance innovation with compliance, risk, and operational readiness.
• Strong communication skills with the ability to articulate complex concepts clearly.

• Opportunity to shape next-generation digital issuer products at scale.
• Work at the intersection of payments, fintech, crypto, and remittance.
• Exposure to leading banks, global schemes, and innovative partners.
• High-impact role in a fast-growing and strategically important business area.

Qualifications

Key Skills & Experience

• 7–12+ years of experience in product management within payments, issuer processing, or fintech.
• Strong hands-on experience with issuer processing platforms / card management systems.
• Solid understanding of card schemes (Visa / Mastercard), issuer operations, and digital payments.
• Experience delivering digital products such as wallets, value-added services, or API-based payment solutions.
• Ability to operate effectively in a regulated banking environment.