[ref. z25880704] System Specialist

apartmentcander placeAbu Dhabi calendar_month 

Job Description

As a Senior Specialist SysOps, you will be responsible for maintaining the reliability, security, and optimal performance of our client's IT environment. You'll provide advanced L2/L3 operational support, manage system architecture, and lead incident response to ensure business continuity and resilience.

Your work will directly support CPX's strategic digital transformation initiatives.

Key Responsibilities
  • Provide advanced (L2/L3) day-to-day support for systems infrastructure and operations.
  • Monitor and troubleshoot performance issues, outages, and infrastructure bottlenecks.
  • Manage system installations, upgrades, patching, and backups in line with policy.
  • Secure systems by enforcing access controls, policies, and monitoring tools.
  • Collaborate across teams and vendors to resolve complex technical issues.
  • Participate in onboarding new clients and supporting critical IT projects.
  • Create detailed technical documentation, reports, and improvement proposals.
  • Support ITSM practices and service management processes.
  • Stay up to date with evolving technologies, tools, and best practices.
  • Ensure compliance with CPX's Integrated Management System (IMS) and data protection standards.
What You Bring
  • 10+ years of hands-on experience in IT system operations or infrastructure roles.
  • Bachelor's degree in IT, Computer Science, or related field. (Relevant experience may substitute academic requirements.)
  • Strong communication, problem-solving, and cross-functional collaboration skills.
Technical Expertise
  • Windows Server (AD, DNS, DHCP, GPO, File/Print Services)
  • Microsoft Exchange, Office 365, MS SQL, SharePoint
  • Virtualization Platforms (Hyper-V, VMware)
  • Linux Systems (RedHat, CentOS, Ubuntu) and Satellite management
  • Automation Tools (Ansible, Terraform)
  • Backup tools: Veeam & Veritas Enterprise Vault
  • CI/CD pipelines and Kubernetes environments
Preferred Certifications
  • Microsoft Certified: Systems Engineer / Administrator
  • Red Hat Certified System Administrator (RHCSA) or LPIC-1
  • Cloud Certifications (Azure, AWS, GCP, G42)
  • ITIL v3 Foundation or higher
Soft Skills
  • Excellent verbal and written communication
  • Strong organizational, analytical, and reporting skills
  • Accountability, adaptability, and emotional intelligence
  • Teamwork and stakeholder management
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