Public Relations Officer

Job Description

Public Relations Officer (PRO)

Position Overview

The Public Relations Officer (PRO) is responsible for managing all government-related processes and documentation, ensuring compliance with UAE labor laws, immigration regulations, and company policies. The role requires strong communication skills, in-depth knowledge of government portals, and the ability to coordinate effectively with internal departments and external authorities.

Key Responsibilities

• Handle all visa applications, renewals, cancellations, and residency procedures for employees and dependents.
• Manage Emirates ID, medical test appointments, and related processes.
• Ensure timely processing of work permits, labor contracts, and company license renewals.
• Maintain up-to-date knowledge of UAE labor & immigration laws and ensure full compliance.

• Operate and manage portals such as:
• MOHRE
• GDRFA
• ICP
• Dubai Trade
• Municipality, Civil Defense, and other regulatory platforms
• Track status of applications and ensure timely follow-up.

• Assist employees with government-related requirements such as:
• Driving license procedures
• Visa transfer processes
• Dependent sponsorship
• Fines, overstay issues, and documentation requirements
• Provide clear guidance and communication regarding deadlines and procedures.

• Ensure the company complies with all UAE legal requirements for operations.
• Maintain accurate records of all government transactions and corporate documents.
• Coordinate with legal advisers when required for special cases or compliance updates.

• Represent the company at government offices, ministries, and official entities.
• Build strong relationships with government officials to facilitate smooth processing.
• Respond to government inquiries and inspections when needed.

Skills & Qualifications

• Bachelor's degree in Business Administration, Law, or related field (preferred).
• Minimum 3–5 years of UAE PRO/government relations experience.
• Strong knowledge of UAE labor law, immigration regulations, and government portals.

• Excellent communication skills in English (Arabic is an added advantage).
• Strong networking and relationship-building abilities.
• High attention to detail and ability to work under tight deadlines.
• Valid UAE driving license (preferred/required).

• Professional and trustworthy.
• Problem-solving and proactive approach.
• Ability to work independently with minimal supervision.
• Confidentiality in handling employee and company documents.

• Reports to: HR Manager / Administration Manager / General Manager
• Department: HR / Administration

Salary Package is 5,000 to 6,000