UAE National I Customer Service Executive - Insurance I Dubai | Financial Services| Orient Insurance

We are seeking a UAE National graduate who is interested in building a career in the insurance industry. The Customer Service Executive will support customers across insurance-related inquiries, policy servicing, and coordination with internal teams, while delivering a high standard of service and professionalism.

This role is ideal for fresh graduates or early‑career professionals (0–3 years experience) who are willing to learn and grow within the insurance sector.

• Handle customer inquiries related to insurance policies, coverage, endorsements, and general service requests
• Provide accurate and timely information to customers via phone, email, and in person
• Support policy servicing activities such as renewals, updates, and documentation follow‑ups
• Coordinate with internal teams (underwriting, claims, operations) to resolve customer requests
• Maintain accurate records and customer data in internal systems
• Ensure compliance with company policies, service standards, and regulatory requirements
• Always deliver professional and customer‑focused experience