Senior Field Service Technician
Job description / Role
Employment: Full Time- Perform maintenance, inspections, and repairs on engine and fuel systems at customer locations.
- Assist in the diagnosis and troubleshooting of mechanical and electrical issues related to engines and fuel systems.
- Install fuel system components and engines at the customer site.
- Assist senior technicians with tasks and service requirements.
- Ensure all service activities are documented accurately in service reports and work orders.
- Ensure compliance with safety standards, environmental regulations, and manufacturer guidelines.
- Provide customer support and communicate effectively to explain issues and
- recommended solutions.
- Maintain and clean service tools, equipment, and company vehicles.
- Use diagnostic tools and equipment to identify problems in engine performance or fuel systems along with senior technicians
- Ensure tools and equipment are in good working condition, performing regular checks and cleaning.
- Any other responsibilities or scope as and when instructed by the Field Service Team Lead or Workshop Manager
Requirements:
- Technical Expertise: In-depth knowledge of automotive systems, including engines, transmissions, electrical systems, and diagnostics.
- Problem-Solving: Strong analytical skills to diagnose and resolve complex technical issues efficiently.
- Communication: Excellent verbal and written communication skills for interacting with customers and team members.
- Leadership: Proven ability to lead and motivate a team, manage workloads, and ensure high-quality service.
- Customer Focus: Commitment to providing exceptional customer service and addressing customer needs promptly.
- Attention to Detail: Precision in performing repairs and maintenance tasks to ensure vehicle safety and reliability.
- Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are preferred.
- Minimum of 5 years of experience as a field service technician in the automotive industry.
- Experience in leading and training a team of technicians.
- Proven track record of diagnosing and repairing a wide range of automotive issues.
Salary: AED 5,000 to 8,000 per month inclusive of fixed allowances.
Additional benefits: Be part of a forward-thinking company with over 16 years of industry expertise. Work in a collaborative and inclusive environment that values innovation and growth. Competitive salary and benefits package.
About the Company
Al Salehi Machinery & Equipment Repairing is an authorized Bosch Diesel Service Center, a Contract Partner of Robert Bosch GmbH, internationally known for its modern innovations and unrivalled quality products.
The company was established in October 2007 in Dubai, yet the company’s legacy of experience in the industry goes back in 1980 as a family business. Hence, it offers more than 40 years combined experience in Diesel Fuel Injection systems. With the ever-changing and rising demand in the UAE for a state-of-the-art diesel workshop able to repair and calibrate components of new diesel technology particularly the Common-rail System, Mr.Behzad Salehi has ventured in Dubai an authorized Bosch Diesel Service station.
Al Salehi is the first Bosch Diesel Service Centre to provide the unique service of repairing Common-rail system in the GCC recognized by Robert Bosch GmbH. It has also acquired dealerships with other renowned brands such as Asimco–BYC, VDO, and Delphi Technologies.
It provides the highest standard of service at competitive rates, test and repair of the conventional-types and modern Diesel Fuel Injection systems. The company continues to invest on the latest repair technology to be able to effectively complete repairs and diagnose faults quickly and efficiently.
Today, Al Salehi is not only a renowned Bosch Diesel Service station but also constantly evolving in the Diesel Fuel Injection systems service industry aiming to be the one-stop service provider in a global scale “Driven by Innovation and Quality”.
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