Quality Assurance Manager
Job description / Role
Employment: Full Time
Who we are
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector.Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sitas, and McCain.
Role summary
The incumbent, as Quality Assistant Manager at GMG, oversees the implementation and monitoring of quality assurance standards across all Farm Fresh operations. This role is pivotal in maintaining the safety and quality of products by enforcing regulatory compliance, streamlining QA processes, and ensuring that all procedures align with GMG's quality and safety objectives.Additionally, the position requires analyzing data, identifying areas for improvement, and ensuring continuous improvement initiatives are executed effectively to enhance overall product quality.
Role responsibilities- Develop and implement quality control systems across the production process, ensuring adherence to safety and quality standards in line with GMG's guidelines.
- Oversee product testing, analyze quality reports, and establish corrective actions when needed.
- Conduct site audits regularly, coordinate with production managers to improve workflows, and update quality protocols to meet regulatory and safety standards.
- Play a critical role in implementing new quality control measures, provide insights on risk assessment, and ensure compliance with local and international food safety laws.
- Liaise with the R&D team to integrate quality benchmarks for new products, train quality control staff on standard procedures.
- Collaborate with the SAP ERP team to ensure accurate data management in QA reporting.
- Coordinate with external certification bodies, manage relationships with quality certification authorities, and stay updated on regulatory changes, ensuring that all quality assurance operations reflect current best practices.
- Oversee the training of staff on quality protocols.
Functional / Technical competencies
Advanced knowledge of food quality and safety standards is required along with skills in interpreting and implementing regulatory guidelines. Proficiency in using analytical tools for quality testing, including SAP ERP for real-time data documentation and reporting.Strong problem-solving abilities to address quality issues promptly, ensuring the efficiency of corrective actions. Risk analysis, managing compliance audits, and maintaining process documentation are required. Excellent communication skills to relay quality control findings and recommendations effectively to both internal teams and external partners.
Job Function: Safety & EnvironmentCompany Industry: Manufacturing
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